Sales Associate (Sa0518-403)

Crate And Barrel Palo Alto , CA 94306

Posted 3 days ago

Sales Associates thrive on creating an inviting atmosphere both in the store and in customers' homes. They enthusiastically embrace Crate and Barrel products and enjoy sharing information, tips and advice on how to use every machine, glass and decorative accessory. Our Sales Associates love to greet customers and share the excitement of the store. Our salespeople enjoy getting to know each customer and finding just the right product to meet their needs. When not assisting customers, our Sales Associates pitch in to help keep the store merchandise stocked and looking its best. If you are passionate about signature service and love cooking, home dcor or entertaining, we invite you to explore this exciting and fun opportunity.

  • Maximize company sales growth and profitability through creative sales skills and merchandising techniques, customer service and teamwork.

  • Maximize sales and productivity through excellent product knowledge and selling skills.

  • Keep current on merchandise in all departments and sell merchandise throughout the entire store.

  • Model company standards in customer service by providing gracious, quick and efficient service.

  • Maintain floor coverage; follow posted schedules with regard to counter assignments.

  • Maintain all store displays and uprights/shelves, understanding the priorities of stocking, pricing and cleaning.

  • Maintain an awareness of current advertising, promotions and catalogues, and the status of merchandise.

  • Participate in the implementation and maintenance of seasonal floor plans.

  • Learn merchandising techniques with regard to all Crate and Barrel merchandise.

  • Communicate customer feedback to store management, staff and product managers concerning policies and/or merchandising requests, problems and suggestions.

  • Maintain store counter with regard to cleanliness and supplies.

  • Assist in preparing the store and stockroom for Inventory and perform assigned duties.

  • Provide excellent service by exhibiting a positive attitude and enthusiasm towards job and company to both internal and external customers in all forms of communication.

Required Skills

  • Retail experienced preferred

  • Customer service experience preferred

  • Good reading, written and verbal language skills (English)

  • Basic math, interpersonal skills, telephone presence, data entry skills

  • High school diploma/GED or equivalent

  • Ability to move and/or lift up to 65 lbs; heavier merchandise with team assist

  • Available to work some evenings and a weekend day

The job description and other aspects of the job listed on this job posting should not be construed to contain every function/responsibility that may be required to be performed by an associate in this job. Associates are required to perform other related functions as assigned.


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Sales Associate (Sa0518-403)

Crate And Barrel