Sales Associate (Sa)

Carter's, Inc. Wilkes Barre , PA 18701

Posted 2 weeks ago

Carter's, OshKosh, and Skip Hop stores are conducting interviews virtually and in-person. Interviews may take place via video and candidates will be notified of this when scheduling interviews.

POSITION PURPOSE

The Sales Associate (SA) is responsible for interacting with customers and employees to create a positive store environment. The SA maximizes sales by ensuring a neat, clean, and organized store. Responsible for the execution of operational activities and protecting Company assets through exceptional customer service. The SA is responsible for providing information regarding product benefits and ensuring that customers are satisfied with their experience.

ESSENTIAL JOB FUNCTION (TASKS, DUTIES AND RESPONSIBILITIES MOST IMPORTANT)

Customer Focus:

  • Confidently and proactively helps resolve issues for customers and can balance a number of customers in a busy retail environment.

  • Meets customer's needs by assisting with locating merchandise, informing customers of promotions and revisiting frequently to ensure a positive shopping experience.

  • Expedites point of sale transactions at the time of the sale.

  • Completes floor replenishment and shipment as needed to ensure customer satisfaction and size availability.

Brand Execution:

  • Ensures store visual standards are set to company direction.

  • Executes replenishment process, recovers, and cleans the sales floor to company standard.

  • Completes merchandise floor sets according to visual standards and directives.

  • Maintains solid product knowledge and merchandise presentation.

  • Articulates current promotional events and the brand loyalty program with the customer.

Drive Results:

  • Minimizes store loss by providing exceptional customer service.

  • Maintains housekeeping standards to ensure a positive experience for customers and team.

  • Meets or exceeds company productivity standards for all operational processes.

  • Achieves daily goals as established by management.

Team Development:

  • Establishes and maintains a cooperative working relationship with all members of the team.

  • Adapts performing assignments as requested.

  • Supports management direction of store.

  • Supports, trains, and coaches others to success.

  • Adheres to all company policies and safety procedures as directed by the company.

KNOWLEDGE, SKILLS, AND ABILITIES

  • Demonstrated customer engagement skills.

  • Ability to handle multiple tasks concurrently.

  • High school diploma or GED preferred.

  • Ability to communicate effectively with customers and employees.

  • Retail/specialty apparel knowledge and experience preferred.

PHYSICAL DEMANDS

  • Ability to lift 40 pounds on a regular basis.

  • Ability to stand for long periods of time; climb up and down a ladder.

  • Constant walking and standing; frequent bending, stooping and reaching.

AVAILABILITY REQUIREMENTS

  • Availability to meet the needs of the business that may include days, nights, weekends and holidays as scheduled.

  • Any availability changes must be approved by the Store Manager and will be approved based on business needs.

  • Scheduled working shifts from 3-8 hours in length (applicable state laws apply).

  • Minimum number of hours is not guaranteed.

NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.

Carter's is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Retail Sales Associate

2020 Companies

Posted 6 days ago

VIEW JOBS 5/3/2021 12:00:00 AM 2021-08-01T00:00 Overview Retail Sales - Immediate Hire - $350 Sign-On Bonus - Paid Training Course As a Retail Sales Associate (Energy Pro), you will sell NRG products and services at large, well-known retailers. For nearly 25 years, 2020 Companies has been the premier outsourced sales and marketing agencies in the US launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 Companies recruits, hires, trains, and cultivates Sales Representatives, Brand Ambassadors, Merchandisers, and Casted-Talent, to tailor a full-package solution to clients wanting to grow their market share, build brand awareness, expand distribution channels, and connect people with consumers. As an Energy Pro, You Will: * Engage with consumers about NRG Electricty and Gas Solutions * Learn how to uncover consumer desires and overcome objections * Welcome customers and politely offer solutions, as needed What's in it For You * Average reps earn $800 weekly * Base pay plus uncapped commission * Paid training course * No door-to-door, cold calling, or telemarketing * Career growth and advancement * Health benefits, time off, and 401k 2020 Companies is committed to doing everything we can to maintain a safe and healthy workplace for our customer-facing associates. As such, we are providing all team members with a daily health survey to track and monitor for any signs or symptoms of illness before coming to work. Additional measures include: * Keeping work environments safe by applying rigorous cleaning routines and regularly communicating updates on guidance from the CDC to our team so they can stay informed and safe. * Providing team members with high-quality, disposable face masks and gloves to wear at work and encouraging healthy hygiene habits as guided by the CDC. * Requiring employees to participate in onsite temperature checks, where required. 2020 Companies is a retail essential business as defined by the CDC's Advisory Committee on Immunization Practices (ACIP). As such, employees are eligible for the COVID-19 vaccine during the appropriate phase in this state. We believe that the service you provide on behalf of Reliant/NRG in your community is essential. As such, we would like to support any team member interested in obtaining a COVID-19 vaccination by providing a letter documenting your designation as an essential worker. In most areas, those individuals designated as essential workers are currently eligible to register for (and obtain) a COVID-19 vaccination, if available. #PANITA Job Contact cwarren@2020companies.com Duties and Responsibilities Job Description: * Sell products and services in a retail store, kiosk, and/or event environments * Maintain professional interaction with both customers and fellow employees * Meet or exceed personal sales goals on a monthly basis * Courteously welcome customers and offer assistance * Direct customers by escorting them to displays; assess needs and suggests products to fit those needs * Advise customers by providing information on products and services * Help customers make selections by building customer confidence * Accurately document and report sales * Contribute to team effort by accomplishing related results as needed * Responsible for accurately tracking and communicating all activity to Retail Operations * Ensure work station/kiosk is clean, well-organized, functional and presentable at all times * Responsible for submitting all paperwork completely and accurately Performance Measurements: * Regular and prompt attendance * Meet established monthly/weekly sales quota/goals * Customer/client satisfaction based on rejection percentage and substantiated complaints Qualifications: * High school diploma or equivalent required * Six (6) months prior sales, retail, telecom or marketing experience * Demonstrated knowledge of products and services * Excellent communications, presentation, interpersonal and problem-solving skills * Impeccable integrity and commitment to customer satisfaction * Ability to multi-task in a fast-paced, team environment * Must be available to work evenings, weekends and holidays as needed * Ability to maintain customer confidentiality Qualifications * High School Diploma or GED required * Six (6) months prior sales, retail, telecom or marketing experience * Demonstrated knowledge of products and services * Excellent communications, presentation, interpersonal and problem-solving skills * Impeccable integrity and commitment to customer satisfaction * Ability to multi-task in a fast-paced, team environment * Ability to work flexible weekends including evenings, weekends and holidays * Ability to maintain customer confidentiality 2020 Companies Wilkes Barre PA

Sales Associate (Sa)

Carter's, Inc.