Ria is the third largest money transfer company in the world and in addition to money transfer services, Ria offers check cashing and money orders, bill payment, mobile and top ups. Ria has store and agent locations conveniently located around the world that offers convenience to millions of people every day. Join us, take part and make a difference.
Ria is looking for Cashiers for our store in Santa Ana, CA. The Cashiers must be fluent in Spanish and English and be able to work a daily flexible schedule, weekends and nights. The ideal candidate has prior experience providing excellent customer service and working in a fast-paced environment.
Duties and Responsibilities
Interact with customers face to face to receive and process all of Ria's Financial products such as money transfers, check cashing, money orders and selling and buying foreign currency.
Accurately verify or enter the customer's information in our proprietary system
Courteously assist customers with various inquiries such as processing transactions, questions about our products, cancellations and providing Ria agent locations
Identify problems, issues or complaints during queries and propose solutions to management
Keep up-to-date with Ria's products, services and policies
Balance your cash register and prepare the bank deposit
Prepare the daily transaction record
Perform other duties as assigned or requested
Fluent in Spanish and English is required
Able to work part time (up to 35 hours), nights (until 8pm), weekends and a daily flexible schedule
Minimum of six months of experience in customer service
Cash handling experience preferred
Basic knowledge of Excel, Word or other computer systems preferred
The key characteristics this individual must possess are:
Courteous and pleasant to our customers and team members
Able to fully understand our products and service and cross sell them to customers
Build relationship with customers that lead to repeated business
Ability to sit or stand for extended periods
We offer the Sales Associate
We offer the Sales Associate
Training in the money service business, our products and our proprietary system
Minimum wage plus group insurance benefit plans
Paid time off for vacations days, holiday and sick days
Scheduling availability; ability to work weekends a must/requirement.
Must be bilingual English/Spanish (must read, write, and speak Spanish).
Must have basic computer knowledge in MS Word and Excel.
Cash handling experience strongly preferred.
Must have strong customer service skills and ability to sell and provide check cashing, bill payments and other related cash handling services.
Must have authorization to work in the USA.
What we offer:
Competitive hourly rate.
PT associates may be eligible for vacation leave and holidays.
Opportunity for growth and career advancement.
Bonus and commission opportunities!
Disponibilidad de Horario incluyendo fin de semana
Bilinge Espaol-Ingls (debe escribir y leer en espaol con facilidad)
Conocimientos Bsicos de Computacin
Experiencia en Caja preferible pero no necesaria
Excelente Presentacin. Facilidad de palabra
Con autorizacin para trabajar en USA
Oportunidad de Crecimiento
Pago de comisiones segun meta alcanzada!
Ria Financial is an Equal Opportunity, Affirmative Action Employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. We provide equal opportunity in all employment matters without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, age, genetic information, national origin, veteran status or any other status protected by federal, state, or local law, for all qualified applicants and Ria Financial associates. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrests and convictions records.