Sales Associate

Ria Financial Santa Ana , CA 92701

Posted 2 months ago

Ria is the third largest money transfer company in the world and in addition to money transfer services, Ria offers check cashing and money orders, bill payment, mobile and top ups. Ria has store and agent locations conveniently located around the world that offers convenience to millions of people every day. Join us, take part and make a difference.

Ria is looking for Cashiers for our store in Santa Ana, CA. The Cashiers must be fluent in Spanish and English and be able to work a daily flexible schedule, weekends and nights. The ideal candidate has prior experience providing excellent customer service and working in a fast-paced environment.

Duties and Responsibilities

  • Interact with customers face to face to receive and process all of Ria's Financial products such as money transfers, check cashing, money orders and selling and buying foreign currency.

  • Accurately verify or enter the customer's information in our proprietary system

  • Courteously assist customers with various inquiries such as processing transactions, questions about our products, cancellations and providing Ria agent locations

  • Identify problems, issues or complaints during queries and propose solutions to management

  • Keep up-to-date with Ria's products, services and policies

  • Balance your cash register and prepare the bank deposit

  • Prepare the daily transaction record

  • Perform other duties as assigned or requested

Qualifications

  • Fluent in Spanish and English is required

  • Able to work part time (up to 35 hours), nights (until 8pm), weekends and a daily flexible schedule

  • Minimum of six months of experience in customer service

  • Cash handling experience preferred

  • Basic knowledge of Excel, Word or other computer systems preferred

The key characteristics this individual must possess are:

  • Courteous and pleasant to our customers and team members

  • Able to fully understand our products and service and cross sell them to customers

  • Build relationship with customers that lead to repeated business

Working Conditions

  • Primarily office type work in a retail store environment

Physical Demands

  • Ability to sit or stand for extended periods

  • We offer the Sales Associate

We offer the Sales Associate

  • Training in the money service business, our products and our proprietary system

  • Minimum wage plus group insurance benefit plans

  • Paid time off for vacations days, holiday and sick days

Job Requirements

REQUIREMENTS INCLUDE:

  • Scheduling availability; ability to work weekends a must/requirement.

  • Must be bilingual English/Spanish (must read, write, and speak Spanish).

  • Must have basic computer knowledge in MS Word and Excel.

  • Cash handling experience strongly preferred.

  • Must have strong customer service skills and ability to sell and provide check cashing, bill payments and other related cash handling services.

  • Must have authorization to work in the USA.

What we offer:

  • Competitive hourly rate.

  • PT associates may be eligible for vacation leave and holidays.

  • Opportunity for growth and career advancement.

  • Bonus and commission opportunities!

REQUISITOS:

  • Disponibilidad de Horario incluyendo fin de semana

  • Bilinge Espaol-Ingls (debe escribir y leer en espaol con facilidad)

  • Conocimientos Bsicos de Computacin

  • Experiencia en Caja preferible pero no necesaria

  • Excelente Presentacin. Facilidad de palabra

  • Con autorizacin para trabajar en USA

OFRECEMOS:

  • Vacaciones Pagadas

  • Das Festivos

  • Oportunidad de Crecimiento

  • Pago de comisiones segun meta alcanzada!

Ria Financial is an Equal Opportunity, Affirmative Action Employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. We provide equal opportunity in all employment matters without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, age, genetic information, national origin, veteran status or any other status protected by federal, state, or local law, for all qualified applicants and Ria Financial associates. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrests and convictions records.


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