Lovesac has an entrepreneurial spirit within its walls. It's innovative and exciting. Our products and our people are one of a kind. We are changing the way people think about furniture. While embarking upon a career with us; you will work within an interdependent team of passionate professionals collaborating to exceed expectations in all facets of our growing business.
Voted by Furniture Today Magazine into the Top 100 Growing Furniture Company; we are excited about the future!!
At Lovesac, we believe you should be free to live the life you love. As a Sales Associate, you have a passion for our product and our customers, creating a unique experience for them. You identify the customers needs through utilization of the Lovesac proprietary selling process through demonstrating, quoting and closing sales, providing a customized shopping experience.
Key Job Responsibilities:
Is responsible to meet or exceed individual sales goals and key performance indicators
Uses Lovesacs proprietary selling process, providing each customer with outstanding service by greeting and acknowledging every customer, demonstrating all products, maintaining outstanding standards, comprehensive knowledge of entire product line and by applying common sense and good taste at all times
Offers additional financing options to customer including but not limited to Lovesac credit card and secondary financing programs, etc.
Consistently educates clients of current promotional offerings and products while maintaining knowledge of current promotional offerings and products
Maintains inventory integrity and accuracy protecting company assets at all times
Assists in the execution of any promotional campaigns, including product placement and marketing updates pursuant to Company standards
Partners with store management to ensures that all customer service issues are resolved, and enhance all aspects of customer service, including order management
Participates in ensuring that store standards are maintained (i.e., merchandising, marketing, store cleanliness, appropriate floor replenishment, backroom organization, safety, etc.) in accordance with Company operating policies and procedures
Maintains inventory integrity through accurate processing of all POS transactions (i.e., sales, returns and exchanges) providing accurate information to clients
Maintains a calm demeanor and manages issues professionally and according to our company standards
Acts with integrity and trust at all times, modeling behavior that respects our employees, peers and customers in accordance with the core values of our company
Requirements & Qualifications:
A candidate should have a high school diploma or equivalent and a minimum 1-2 years of related sales experience.
A Sales Associate is self-motivated and loves to sell. You are great at listening and are able to determine the correct needs of the customer. A Sales Associate has strong attention to detail and is organized, ensuring proactive and timely follow up with customers. You are flexible to the changing needs of the business and always act with the customer in mind. A Sales Associate establishes and maintains professional and collaborative relationships with peers, managers and customers. You respect customers and comply at all times with the standards, procedures and policies contained in the Lovesac Employee Handbook.
A Sales Associate must:
A Sales Associate is required to travel, as required by the Company in its sole discretion, to customers homes, out of town meetings in accordance with company policies potentially using various forms of transportation. A valid drivers license is preferred.
Unless otherwise provided by law or unless excused as a result of a reasonable accommodation, morning, evening, weekend and holiday work are required due to the fact that our stores, including our website, are open seven days a week.