Req #: 78185
Location Name: West Oaks, Novi
At DSW, we believe in the power of shoes. We understand shoes bring out something great from within, and since 1991 we've been helping everyone feel the rush of finding that perfect pair. So when you work for DSW, you become a part of all that. A family whose core values are comprised of passion, accountability, collaboration, and humility. You become one of us, You become a Shoe Lover!
Sales Associates provide friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates execute the company's customer service model while always putting the customer before any task. Sales Associates will perform the following functions: customer service, signing up new Rewards members, cashiering, store operations, and merchandising. Sales Associates must demonstrate behaviors that align with the company values of Accountability, Collaboration, Humility and Passion. Sales Associates must comply with all policies and procedures associated with the position, including maintaining at least a 95% attendance record.
Essential Duties and Responsibilities:
Required Skills and Competencies:
Good written and verbal communications skills
Customer service skills
Professionalism, friendliness, and respect
Proficient in use of technology to manage customer transactions either on (e.g., iPad, Tablet, registers)
Operate a calculator
Operate a terminal keyboard
Read and interpret price ticket information
Must have the ability to spend up to 100% of working time standing or walking around the register area, the sales floor, and the storeroom.
Lifting, including the ability to lift up to a maximum 50 pounds on an occasional to frequent basis.