Sales Associate Part-Time Job

DSW Shoes

Novi , MI 48377

Req #: 78185

Location Name: West Oaks, Novi

Department: Stores

At DSW, we believe in the power of shoes. We understand shoes bring out something great from within, and since 1991 we've been helping everyone feel the rush of finding that perfect pair. So when you work for DSW, you become a part of all that. A family whose core values are comprised of passion, accountability, collaboration, and humility. You become one of us, You become a Shoe Lover!

General Summary:
Sales Associates provide friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates execute the company's customer service model while always putting the customer before any task. Sales Associates will perform the following functions: customer service, signing up new Rewards members, cashiering, store operations, and merchandising. Sales Associates must demonstrate behaviors that align with the company values of Accountability, Collaboration, Humility and Passion. Sales Associates must comply with all policies and procedures associated with the position, including maintaining at least a 95% attendance record.

Essential Duties and Responsibilities:

  • Customer Service and Engagement
  • Greets every customer in the store with a helpful and friendly attitude, reading customer cues to match service level to their expectations. Explains the DSW Rewards program and its benefits, answers questions about merchandise for the customers, and directs customers to appropriate merchandise within the store.
  • Cashiering and Cash Handling
  • Rings up customer transactions while following the DSW cash handling policies and register procedures. Counts money, makes change, verifies amount, and issues receipts. Reads and interprets price ticket information, operates a calculator, and enters data via terminal keyboard.
  • Store Operations
  • Maintains a clean and organized store. This includes, but is not limited to, picking up trash in the aisles, returning shoes back where they belong according to DSW standards, cleaning the associate break room and restrooms, vacuuming the store, cleaning mirrors, cleaning the front walkway/stoop of the store, and any other housekeeping items deemed necessary.
  • Merchandising
  • Unloads merchandise from trucks, places merchandise on the sales floor per DSW standards, completes markdowns, maintains clearance area standards, fills accessories, organizes and maintains the stockroom.

Required Skills and Competencies:

  • Good written and verbal communications skills

  • Customer service skills

  • Professionalism, friendliness, and respect

  • Proficient in use of technology to manage customer transactions either on (e.g., iPad, Tablet, registers)

  • Operate a calculator

  • Operate a terminal keyboard

  • Read and interpret price ticket information

  • Must have the ability to spend up to 100% of working time standing or walking around the register area, the sales floor, and the storeroom.

  • Lifting, including the ability to lift up to a maximum 50 pounds on an occasional to frequent basis.

See if you are a match!

Upload your resume to see how your resume matches up to this job

Matched to your resume
resumetriaasssdfel.jp… Change
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Willowbrook NJ Part Time Sales Associate

Michael Kors

  Posted 2 days ago

VIEW JOBS 4/18/2018 12:00:00 AM 2018-07-17T00:00 Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! MAIN JOB OBJECTIVE To achieve sales goals and develop lasting client relationships. These initiatives are achieved by providing the highest level of customer service and complying with all company policies, procedures and directives. ESSENTIAL JOB RESPONSIBILITIES SALES GENERATION * Meet sales goals * Utilize the elevated levels of sales and service to maximize sales performance * Demonstrate an in-depth knowledge of the merchandise * After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction * Comply with all sales related policies and procedures * Maintain a keen interest in the fashion industry and market trends CUSTOMER SERVICE * Provide the highest level of customer service * Build and maintain repeat clientele; utilize client book * Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction OPERATIONS * Keep selling floor and merchandise neat, organized and stocked * Assist in the maintenance of all inventory in the stockroom and on the selling floor * Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/ receiving related paperwork. * Participate in inventories * Comply with all Point-of-Sale policies and procedures * Properly execute all relevant register functions * Adhere to work schedule, inclusive of time and attendance * Participate in all relevant training and development seminars, programs and meetings as directed by store management WORK EXPERIENCE Minimum 2 years retail experience. We are an Equal Opportunity Employer M/D/F/V Michael Kors Novi MI

Sales Associate Part-Time Job

DSW Shoes