Sales Associate Part-Time Job

DSW Shoes Virginia Beach , VA 23452

Posted Today

Req #: 78130

Location Name: Sears Pembroke Mall, Virginia Beach

Department: Stores

At DSW, we believe in the power of shoes. We understand shoes bring out something great from within, and since 1991 we've been helping everyone feel the rush of finding that perfect pair. So when you work for DSW, you become a part of all that. A family whose core values are comprised of passion, accountability, collaboration, and humility. You become one of us, You become a Shoe Lover!

General Summary:
Sales Associates provide friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates execute the company's customer service model while always putting the customer before any task. Sales Associates will perform the following functions: customer service, signing up new Rewards members, cashiering, store operations, and merchandising. Sales Associates must demonstrate behaviors that align with the company values of Accountability, Collaboration, Humility and Passion. Sales Associates must comply with all policies and procedures associated with the position, including maintaining at least a 95% attendance record.

Essential Duties and Responsibilities:

  • Customer Service and Engagement
  • Greets every customer in the store with a helpful and friendly attitude, reading customer cues to match service level to their expectations. Explains the DSW Rewards program and its benefits, answers questions about merchandise for the customers, and directs customers to appropriate merchandise within the store.
  • Cashiering and Cash Handling
  • Rings up customer transactions while following the DSW cash handling policies and register procedures. Counts money, makes change, verifies amount, and issues receipts. Reads and interprets price ticket information, operates a calculator, and enters data via terminal keyboard.
  • Store Operations
  • Maintains a clean and organized store. This includes, but is not limited to, picking up trash in the aisles, returning shoes back where they belong according to DSW standards, cleaning the associate break room and restrooms, vacuuming the store, cleaning mirrors, cleaning the front walkway/stoop of the store, and any other housekeeping items deemed necessary.
  • Merchandising
  • Unloads merchandise from trucks, places merchandise on the sales floor per DSW standards, completes markdowns, maintains clearance area standards, fills accessories, organizes and maintains the stockroom.

Required Skills and Competencies:

  • Good written and verbal communications skills

  • Customer service skills

  • Professionalism, friendliness, and respect

  • Proficient in use of technology to manage customer transactions either on (e.g., iPad, Tablet, registers)

  • Operate a calculator

  • Operate a terminal keyboard

  • Read and interpret price ticket information

  • Must have the ability to spend up to 100% of working time standing or walking around the register area, the sales floor, and the storeroom.

  • Lifting, including the ability to lift up to a maximum 50 pounds on an occasional to frequent basis.

DSW believes that all persons are entitled to equal employment opportunities. We do not discriminate against any protected class including race, color, religion, religious creed, gender, sex, national origin, age, physical disability, mental disability, medical condition (defined as genetic information or impairments related to cancer), ancestry, marital status, family care leave, military and veteran status, citizenship status, sexual orientation, gender identity, gender expression, genetic information, or based on any protected category under federal, state, or local laws. DSW also makes reasonable accommodations for qualified applicants and associates with disabilities unless doing so creates an undue hardship, in accordance with all legal requirements. Any applicant or associate who requires an accommodation to perform the essential functions of the job should contact Human Resources request that accommodation.


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Sales Associate Part-Time Job

DSW Shoes