Sales Associate

Officeteam Burlingame , CA 94010

Posted 3 months ago

Seeking Customer Service Representatives/Sales Associates! OfficeTeam has an opening for an articulate, highly-skilled Customer Service Representative in the growing Retail industry. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you! This position will operate in a fast-paced and dynamic environment. This Burlingame, California Customer Service Representative position could be for you, if you're available for a long term temporary opportunity. Key responsibilities: - Be a part of business development by actively cross-selling and referring customers

  • Provide accurate, friendly customer service in a timely fashion

  • Field and send out send written business correspondence

  • Organize and route incoming telephone calls

  • Strong communication and social skills and able to receive criticism well

Requirements

  • 2+ years' experience with performing in a goal-driven customer-focused environment preferred

  • Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • Foundational knowledge of Customer Relationship Management (CRM) systems preferred. Training provided!

  • Excellent customer service and office administrative skills

  • Comprehensive knowledge of customer service

  • A consistently positive approach to your work that is rooted in a businesslike professionalism

  • Ability to use multiple computer systems, applications, and utilize search tools to find information

  • Comfort and confidence when interacting with internal and external partners and clients/customers

  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today.

Employment Type: Temporary


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Sales Associate

Officeteam