Barney's Boston , MA 02298
Celebrating our legacy of modern fashion, creativity, individuality, and intrigue by providing every guest with an unparalleled customer experience. Barneys New York is currently seeking a Sales Associate in Men's Shoes at our Copley Flagship store. Barneys New York is the world's preeminent luxury retailer. As a representative of the brand, you are responsible for delivering best in class customer experience. Sales Associates are responsible for providing the highest levels of customer service, demonstrating exceptional product knowledge and building and maintaining customer relationships that result in increased sales and repeat business. Barneys New York Sales Associates are leaders in communicating the brand vision while creating a customer experience that is unparalleled.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Sales and Service
Create a great first impression with the brand- initial contact with brand
Greet the customer within one minute of them entering the department
Approach customers and initiate polite conversation with open-ended questions
Achieve sales per hour standards as a minimum requirement
Meet individual sales goals by maximizing selling opportunities
Increase sales by offering related products and wardrobe recommendations
Increase sales by selecting products to that satisfy customer needs emphasizing key features
Process returns in a professional manner and convert to sales opportunities
Provide current and accurate product knowledge to customers.
Effectively manage multiple clients at a time
Successfully enter all client information in CPS system.
Understand and follow all aspects of the POS System procedures
Utilize all iPad app available to you to ensure a positive client experience
Attend morning meetings and training sessions as scheduled
Work as part of a team by sharing selling support duties and demonstrating flexibility with regard to weekly work schedule
Partner with manager and merchandise product abiding by visual standards
Ensure all merchandise is ticketed and priced
Be proactive in replenishing stock
Assistant in bi-annual inventory
Follow all Loss Prevention standards
Ensure all fitting rooms, stock rooms, register counters and visual fixtures are clean and organized at all times
Detailed and intimate knowledge of the city is a must
Computer proficiency and internet skills are required
Prior experience in a sales role is an asset
Experience working in a service related field is preferred, i.e. retail, hotel/hospitality, travel, etc.
Excellent communication skills
Ability to multi-task in a high profile traffic environment
Foreign language skills a plus
EDUCATION and/or EXPERIENCE:
1-2 years of retail counter experience in an upscale retailer or specialty store
Detail oriented with excellent analytical skills and written and oral communication skills
Strong organizational skills
Great time management skills
Ability to multi-task
Exceptional selling skills
Proven and outstanding client relationship building skills
Barneys New York offers competitive compensation and a generous discount. Only candidates selected for further consideration will be contacted. Barneys New York is an Equal Opportunity Employer.