Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Sales Associate / Keyholder - Worth Avenue

Expired Job

Tory Burch Palm Beach , FL 33480

Posted 4 months ago

About UsTory Burch is an American lifestyle brand that embodies the personal style and sensibility of its Chairman, CEO and Designer, Tory Burch. The collection, known for color, print and eclectic details, includes ready-to-wear, shoes, handbags, accessories, home and beauty. Art, music, travel, interiors and the designer's own stylish parents are inspirations for the collection. Our company launched in February 2004 with a single boutique on what was then a remote street in downtown Manhattan. Today, we are a global brand with a presence in more than 50 countries, but in many ways we are only just beginning. There is so much we want to do! Brand integrity, global inspiration and beautiful products are integral to who we are as a company and what we have accomplished to date. Our incredible team is an equally important part of the equation. We believe that each of our employees play a vital role in our continuing efforts to grow and evolve.Overview

Tory Burch is excited to announce our new Tory Burch boutique at Worth Avenue - Palm Beach, FL scheduled to open in November 2018!!

We're now hiring for all positions including: Sales Supervisor, Visual Sales Supervisor, FT Sales/Keyholder, Part Time Sales & Support!

As a Tory Burch Sales Associate/Keyholder, you are responsible for delivering a transformational customer experience, building our brand one customer at a time and ultimately driving our business through sales. With the addition of Key Holder, you will also have store open/closing responsibilities. You should demonstrate a strong commitment to the customer experience, a genuine curiosity and interest in people, authenticity, fashion & style sensibility and exceptional selling skills. The ideal candidate also understands how to be a team player, is savvy about the visual and operational aspects of the role, and is committed to loss prevention. Additionally, you must have a high degree of maturity and integrity given store open/closing role.

Responsibilities

Drive the Business & Deliver Results

  • Achievement of personal sales and metric goals

  • Build and maintain new and existing customer relationships

  • Maintain a solid, organized client book which furthers your customer relationships and generates consistent, proactive sales volume

  • Be aware of and react to the rhythm of your business, not just relying on walk-in traffic but through clienteling, outreach and event opportunities

Be Buddy/Team Player

  • Model behavior that reflects the company's core values

  • Appropriately manage conflict and take ownership for your part in the team dynamic

  • Demonstrate a high degree of maturity and integrity

  • Contribute to a positive atmosphere that is fun, professional, productive and team oriented

Create the Customer Experience

  • Contribute to an environment that consistently delivers on the five stages of the transformational customer experience

  • Demonstrate strong use of selling skills

  • Ensure a high level of customer service through extensive product knowledge and product ownership

  • Take ownership for the customer journey in your boutique customize it for your customer demographic and develop & maintain productive customer relationships

  • Maintain a "One Company" perspective on charge sends, returns, and other such transactions that are critical to a positive customer experience

Represent the Brand

  • Understand and communicate the Tory Burch brand philosophy and lifestyle with each other and the customer

  • Emulate the brand aesthetic and embody a strong sense of fashion and an enthusiastic attitude

  • Contribute to maintaining all brand and operating standards to support brand consistency

  • Assist in maintaining store presentation standards

  • Leverage in-store technology to ensure every customer's experience is transformational

Operational Excellence

  • Perform store opening and closing procedures including counting register funds, completing bank deposits, opening and closing the registers and securing the facility

  • Ensure all sales and operational policies and procedures are maintained

  • Accurately process all POS transactions and capture of customer information and assist when necessary with operational and back of house activities

  • Adhere to all policies and procedures with a focus on loss prevention and operational excellence

  • Detailed oriented with ability to multi-task and prioritize work to prioritize work to produce desired outcomes.

Qualifications

EXPERIENCE

  • 2-4 experience in a high volume, customer-driven retail environment

  • Strong personal selling and customer relations experience, along with verbal and written communication skills.

REQUIREMENTS

  • Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts.

  • Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time.

  • Must be able to submit relevant required paperwork.

  • Must be at least 18 years of age.

  • Multilingual skills a plus

Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law.

If you require assistance or an accommodation with the hiring process, please contact talentacquisition@toryburch.com.


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sales Supervisor Worth Avenue

Tory Burch

Posted 3 weeks ago

VIEW JOBS 11/20/2018 12:00:00 AM 2019-02-18T00:00 About UsTory Burch is an American lifestyle brand that embodies the personal style and sensibility of its Chairman, CEO and Designer, Tory Burch. The collection, known for color, print and eclectic details, includes ready-to-wear, shoes, handbags, accessories, home and beauty. Art, music, travel, interiors and the designer's own stylish parents are inspirations for the collection. Our company launched in February 2004 with a single boutique on what was then a remote street in downtown Manhattan. Today, we are a global brand with a presence in more than 50 countries, but in many ways we are only just beginning. There is so much we want to do! Brand integrity, global inspiration and beautiful products are integral to who we are as a company and what we have accomplished to date. Our incredible team is an equally important part of the equation. We believe that each of our employees play a vital role in our continuing efforts to grow and evolve.Overview As a Tory Burch Sales Supervisor you are responsible for delivering a transformational customer experience, building our brand one customer at a time and ultimately driving our business through sales. This role's primary responsibility is for sales, but will also focus on leading the sales floor through TLOF segments. Approximately 50% of this person's time will be focused on sales and approximately 50% of the time focused on supervisory responsibilities. In addition to store open/closing responsibilities you must demonstrate exceptional selling skills and a strong commitment to the customer experience. Genuine curiosity, interest in people, authenticity and a strong fashion & style sensibility are critical attributes for success in this role. Additionally, you must be a team player and have a high degree of maturity and integrity given store open/closing role. Responsibilities Drive the Business & Deliver Results * Achieve monthly, quarterly and annual sales goals * Assist the leadership team, ensuring the store is on target to achieve financial targets through monitoring and improvement of measureable statistics that drive the business. * Manage the sales floor with agility, changing direction & continuously improving based on key indicators and lessons learned. * Be a clienteling expert, leading by example in the ability to build and maintain relationships with clients, produce strong results from proactive outreach and the development of a personal business trade through you and your sales staff Leadership * Lead by example and model behavior that reflects the company's core values * Appropriately manage conflict and take ownership for your part in the team dynamic * Act as the Transformational Leader of the Floor (TLOF) and motivate the team on achievement of sales plans & personal sales goals. * Display a strong commitment to self-development and growth. Deliver the Customer Experience * Lead by example; train, and guide staff on styling, selling & service skills, driving them to create transformational customer experiences & exceed sales targets * Assist the leadership team to create the customer journey in your boutique – customize it for your customer demographic & manage your team to develop & maintain productive customer relationships. * Maintain a "One Company" perspective on charge sends, returns, and other such transactions that are critical to a positive customer experience * Demonstrate a strong use of selling skills and an ability to drive personal sales, building store clientele. * Build a strong consignment business in your store * Ensure visual merchandising and maintenance standards are met at all times Represent the Brand * Understand and communicate the Tory Burch brand aesthetic, brand philosophy and lifestyle to the associates and the customer * Emulate the brand aesthetic & embody a strong sense of fashion sensibility and an enthusiastic attitude * In partnership with the leadership team, oversee the development of clientele by implementing strategic initiatives that build our customer base & increase repeat business * Assist the GM and/or AGM, taking ownership for maintaining the Tory Burch aesthetic across all touch points including associate presentation, dress code, visual standards, maintenance and merchandising to create a fully branded environment Operational Excellence * Perform store opening and closing procedures including counting registers and register funds, completing bank deposits, and securing the facility * Accurately process all POS transactions, capture of customer information, and inventory functions such as receiving of shipment, transfers, repairs, damages, etc. to maintain the integrity of the inventory * Adhere to all policies and procedures with a focus on loss prevention and operational excellence * Take ownership for maintaining a high standard of store maintenance including daily cleaning, exterior store maintenance, furniture, fixtures, upholstered items, lighting, etc. * Understand the importance of efficient store operations & support the leadership team in achieving this. * Consistently adhere to all operational procedures * Ensure strong partnership with your GM and/or AGM to ensure alignment & timely two-way communication * Detail oriented with ability to multi task and prioritize work to produce desired outcomes Qualifications EXPERIENCE * Undergraduate degree (business or fashion related discipline a plus). * 1-3 years of sales and management experience in a luxury or service driven environment. * Prior experience as a manager a plus. * Proven track record of success. REQUIREMENTS * Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts. * Occasional overnight travel may be required. * Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time. * Must be able to submit relevant required paperwork. * Must be at least 18 years of age. Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. If you require assistance or an accommodation with the hiring process, please contact talentacquisition@toryburch.com. Tory Burch Palm Beach FL

Sales Associate / Keyholder - Worth Avenue

Expired Job

Tory Burch