Sales Associate / Jewelry Consultant - Zales Outlet - Tanger Outlet Center - Sevierville - Sevierville, TN

Signet Jewelers Sevierville , TN 37862

Posted 2 months ago

We have many opportunities available on our other career site pages. Click here to link to our careers page!

You are a diamond and Zales celebrates that fact! We recognize that every one of our jewelry consultants has a unique sparkle, and we find ways to empower them to help our customers Celebrate Life and Express Love.

Zales is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also "Great Place to Work-Certified". There are brilliant career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!

Zales is now hiring SEASONAL, PART-TIME, and FULL-TIME team members! Also apply for our NEW Concierge position for the holiday season.

Seasonal sales support to assist with consistent delivery of excellent customer service, operational standards, and compliance in all areas of operational activity. Supports the creation of a Customer First culture in by taking ownership and control of the day to day customer traffic, line queue, and administrative duties of the store and to achieve and maintain the highest level of efficiency, safety, and security. Do you thrive on building personal relationships that will last a lifetime?

Join our team today to help our customers celebrate life and express love! Your role at Zales: As a part of our Sales Team you are responsible for providing a superior experience to our valued customers.

In addition, you will: Engage customers in conversation to understand their needs and desires Ability to present merchandise and share detailed information regarding features and benefits of products Provide information regarding extended service plans and financing options Meet individual and team sales goals We think you'd be great for this role if you have: A desire to help our customers celebrate the special moments in their lives Strong customer service, sales, retail and/or jewelry experience Flexible availability to work during "peak" retail hours such as nights, weekends, and holidays A positive, customer-focused approach in delivering an exceptional customer experience Strong communication and relational skills We put our People First by offering the following benefits:

Base pay plus commission on sales Medical, dental, vision and prescription insurance (full-time team members) 401(k) Paid Time Off (full-time and part-time team members) Paid holidays (full-time team members) Tuition reimbursement, including DCA courses based on position Training - Associate Training System, Management Training System, District Manager in Training, career development and more Merchandise discounts Incentive trips and contests Zales is part of the Signet Jewelers family and is an equal opportunity employer committed to promoting inclusion and diversity for all employees. We value integrity, teamwork and offer opportunities for advancement as part of our promote from within philosophy. Please know that while we appreciate every applicant's interest in joining our team, we can only contact those selected for further consideration.

Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Key Leader Sevierville PopUp Outlet

Lululemon Athletica Inc

Posted 2 weeks ago

VIEW JOBS 1/6/2022 12:00:00 AM 2022-04-06T00:00 Who We Are: lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people. Job Summary: The Key Leader role is an essential part of the store leadership team, impacting salesfloor team members and guest (i.e., customer) experience every day. Key Leaders are responsible for leading by example and providing support to Educators, facilitating an outstanding guest experience in the store, and overseeing all operations of the retail floor. Key Leaders leverage key performance indicators and metrics to prioritize responsibilities while adapting to day-to-day business adjustments and challenges. Key Responsibilities of the Job Leadership and People Management * Support ongoing learning and development of team members by providing direct feedback, coaching, mentoring, and career path guidance, and addressing performance concerns. * Provide team members recognition, gap assessment, and overall performance documentation to support and reinforce career and personal growth. * Develop, maintain, and disseminate product and general company knowledge through appropriate communication channels. Guest (i.e., Customer) Experience * Provide salesfloor leadership to team members, including planning salesfloor coverage and making decisions to maintain efficiency and effectiveness of salesfloor operations. * Support team members (e.g., leading by example or coaching) with ensuring a great guest experience that values guests' time, including assessing guest needs, providing technical product educations, and supporting in-store transactions and omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options). * Interact with and assess guests' unique needs to provide customized, effective purchase and return solutions and support. * Provide technical product education by articulating the value and benefit of the product. * Resolve guest feedback and address guest concerns or escalations to make it "right" for guests. * Move dynamically on the floor to assess and fulfill the needs of the business, team, and guests. Working with Others * Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests. * Establish supportive and productive relationships with all team members. * Collaborate with team members to ensure optimal guest experience and support store operations. Operations * Review business data and metrics to evaluate progress toward goals and determine if adjustments are warranted. * Open and close the store in accordance with the opening and closing checklists. * Manage product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards. * Assign Educators cleaning tasks as needed throughout the shift to maintain the luxury environment of the store. * Ensure team uses in-store technology to support store operations and provide positive guest experiences. * Understand and adhere to people safety policies and procedures to maintain a safe work environment. * Perform work in accordance with applicable policies, procedures, and laws or regulations. Budget Responsibility * Not Applicable People Management * Team lead role indirectly responsible for subset of store employees on the floor or as delegated by Store Manager Key Skills & Core Values You Bring * Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences * Integrity/Honesty: Behaves in an honest, fair, and ethical manner * Guest Experience: Enjoys working and connecting with, understanding, and helping guests * Collaboration and Teamwork: Works productively with and supports others to achieve goals; seeks partnerships and diverse perspectives * Leadership: Is able and desires to lead, influence, and inspire others; motivates, empowers, develops, and directs people as they work * Candid Communication: Is willing to openly/constructively share concerns (i.e., straight talk) * Decision Making: Uses logic and reasoning to evaluate alternatives and make effective, timely decisions Job Requirements Eligibility * Must be legally authorized to work in the country in which the store is located * Must be 18 years of age or older * Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only) * Must have the ability to travel to assigned store with own transportation methods Availability * Willing to work a flexible schedule including evenings, weekends, and holidays Other Willingness Requirements * Willing to work as part of a team and also complete work independently * Willing to move through a store for most of a shift to help guests and accomplish work * Willing to move boxes weighing up to 30 lbs (13.6 kg) * Willing to work in an environment with bright lights and loud music Experience * Work experience Job Assets (i.e., nice to have; not required) * Education: High school diploma, GED, or equivalent * Education: Bachelor's degree or equivalent * Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary) In keeping with our mission, please connect with us at if you have questions about how your unique abilities may translate to the requirements for this role, with or without a reasonable accommodation. In your email, please include the position title, the location of the position and the nature of your question or request. Beyond The Paycheck (Benefits & Perks) At lululemon, we care for and invest in the whole person - body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer extended health plans, paid time off, savings plans, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs. Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice. Lululemon Athletica Inc Sevierville TN

Sales Associate / Jewelry Consultant - Zales Outlet - Tanger Outlet Center - Sevierville - Sevierville, TN

Signet Jewelers