IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects it's dedication to the growth and success of it's employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.
400 Retail Sales and Service
The Sales Associate position is responsible for providing efficient and accurate customer and financial services while delivering the "IBC Experience". This includes meeting customer needs by offering bank products and services and establishing new relationships.
ESSENTIAL JOB FUNCTIONS
The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.
Delivering the IBC Experience by providing prompt, efficient and friendly customer service
Meet customer financial needs by offering bank products and services
Assists customers with Lobby Services such as check orders, debit cards, wires, deposits, credit card payments
Promotes Referral Programs
Provide customer service by planning phone calls, on-boarding, setting-up presentations, blitzing, and aisle time
Accountable for end-of-day branch processes
Assists with branch opening/closing procedures and dual control
Ensures all New Account information is on file
Supports Branch Manager with adherence to the Compliance Facility Checklist
Maintains branch inventory, supplies, Garda
Flexibility to report to work and assist other branches
Attends meetings and other events
Other duties as assigned for branch support
Bilingual (English/Spanish) preferred
PC (Microsoft windows)
Service Orientation preferred
Basic math skills
International Bancshares Corp