Hand and Stone is seeking a Sales Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:
Sell memberships, gift cards and upgrades
Provide excellent customer service to members/guests
Welcome and greet members/guests upon arrival
Answer phones, book appointments,
Following customer service scripts and procedures
Follow proper filing procedures/file maintenance
Promote health/wellness benefits of massage therapy
Maintain a professional and clean work environment & appearance
Positive, energetic attitude
Perform various other duties as assigned
What's in it for you?
Hourly wage plus commissions and bonuses
Professional and safe work environment
Employee rewards program/employee referral bonus
At least one year of sales experience
Knowledge of Email, Millennium Scheduling program (will train), and basic accounting principles.
Excellent personal appearance, good verbal and written communication skills.
Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest
Hand & Stone