Sales Associate

Guess?, Inc. Cambridge , MA 02141

Posted 2 months ago

Job Description:

Reports to: Store Management

Position Overview

The sales associate is responsible for maintaining store standards and delivering a positive customer experience. The sales associate will also be responsible for a variety of operational duties as assigned by the store management team (i.e. housekeeping duties, visual presentation standards, etc.).

Customer Experience

  • Greets customers immediately upon entering the store with a smile and sincere non-business like greeting

  • Creates a positive first impression for the customer through an energetic attitude and adhering to dress code

  • Creates a sparkling clean and organized environment by maintaining store standards and cleanliness

  • Provides customers with current relevant information about the product

  • Provides quality service in the fitting rooms, follows up with customers in a timely manner and maintains cash wrap cleanliness

  • Provides efficient service at the cash wrap, offers Gift Cards, maintains cash wrap cleanliness and captures customer information in the database

  • Sincerely thanks all customers for shopping as they exit the store

Cooperation & Dependability

  • Satisfactorily completes all duties as assigned by management

  • Is punctual and adheres to designated work schedule

  • Is flexible and works well with peers and management to accomplish duties

  • Demonstrates a sense of urgency to maintain visual standards within their assigned zone

  • Follows GUESS Policies and Procedures 100%

  • Performs housekeeping duties as required

Miscellaneous Responsibilities

  • Participates in and attends all store meetings and other related functions

  • Represents a positive attitude toward the merchandise and the company

  • Participates in all inventories

  • Assumes and completes other duties as assigned by store management

  • Some heavy lifting in excess of 30 pounds

  • Scheduled shifts may require standing for a minimum of eight hours

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