Job Description: Details
The people who work at Ballard Designs are passionate about creating a destination for aspiring and professional decorators alike. Like a good friend with great taste, they welcome all who visit with warmth and genuine enthusiasm and showcase all the ingredients for the guest to turn their ideas into reality. The passion for our brand is demonstrated through every experience created as we strive to give our guest the inspiration she needs to shape her plans.
With over 30 successful years as a direct marketer of globally inspired home furnishings, Ballard Designs is rapidly expanding through our retail and e-commerce divisions. To support this exciting growth, we are seeking high-energy, motivated, team-oriented individuals to join our retail team. If this sounds like you and you're ready to make a real impact, we need to meet you!
Our retail expansion in key markets starts with hiring not only the best leaders but also hiring a stellar team. As Sales Associate, you will embrace and promote the Ballard brand delivering an outstanding guest experience while performing operational duties to drive sales and deliver an inspiring shopping experience in which our guest feels inspired and empowered to customize their space.
The Sales Associate Position
Deliver excellent customer service by fostering an environment that is friendly, helpful, knowledgeable and efficient for customers and co-workers
Follow company policies and guidelines for signage, visual display, and merchandise placement to maximize sales, ensure safety and minimize shrinkage
Build guest loyalty through in-store programs including, but not limited to, Design Services, private label credit card, and community outreach programs
Demonstrate the ability to clearly convey thoughts and express ideas effectively in a variety of settings including customer interaction, one-on-one and team settings
Provide customers with accurate and efficient service to educate them on the products and services available through Ballard Designs
Engage in store meetings, trainings and activities to elevate the overall customer experience by sharing the relevant information
Collaborate with the management team and peers to achieve the goals of the store and Ballard Designs
Achieve sales in line with daily, weekly, monthly and quarterly objectives for the store
Contribute in all aspects of store maintenance and merchandising: assist in maintaining a clean, organized and easy to shop sales floor
Assist in handling merchandise stock, proper ticketing of merchandise
Keep up to date on the technical aspects and resources available to serve the needs of the customers effectively
Participate in store inventory
Collaborative & Inspiring
Embraces Diversity of Thought
Strong Communicator- Communicates clearly and effectively to convey thoughts and express ideas effectively in a variety of settings including customer interaction, one-on-one and team settings.
High School Diploma or GED or equivalent combination of experience and instruction
1-2 years of specialty retail sales experience
Ability to demonstrate understanding of professional sales procedures and customer service
Excellent communication skills, including verbal, written and active listening
Computer skills, including point of sale software, internet based programs and previous cash handling required
Ability to be mobile on the sales floor for extended periods of time
Availability to work flexible schedule, including evenings, weekends and holidays
Ability to lift and mobilize medium to large items, up to 50lbs
Ability to climb ladders and be fearless
Ability to continually smile, be nice, and be genuinely friendly in an environment where guests are the reason we are in business
About Cornerstone Brands
Cornerstone is comprised of four interactive, aspirational home and apparel lifestyle brands: Ballard Designs, Frontgate, Grandin Road, and Garnet Hill. Cornerstone operates separate ecommerce sites for all the brands, distributes more than 265 million catalogs annually, and has 16 retail and outlet stores. The Cornerstone brands are part of Qurate Retail, Inc. (NASDAQ: QRTEA, QRTEB), which includes QVC, HSN, zulily and the Cornerstone brands (collectively, "Qurate Retail Group"), as well as other minority investments. Qurate Retail Group believes in a third way to shop -- beyond transactional ecommerce or traditional brick-and-mortar stores -- and is #1 in video commerce, #3 in ecommerce in North America and #3 in mobile commerce in the U.S. (according to Internet Retailer). For more information, visit www.qurateretailgroup.com.
As an equal opportunity employer, Qurate Retail Group is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals pursuant to applicable law, individuals that require accommodation in the job application process for a posted position may contact us at CareersUS@QVC.com for assistance.
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