Sales Associate (Full & Part Time)

Customink Raleigh , NC 27611

Posted 5 months ago

Custom Ink, the leader in custom apparel for groups and communities, is all about bringing people together. That's what inspires our innovative online platform, world-class customer support, and award-winning work environment. With 1,600+ team members ("Inkers"), we are passionate about the success and well-being of our team and have earned frequent recognition as a top workplace from such organizations as Fortune Magazine and The Washington Post. Our customers are counting on us to come through for them, and that's important to all Inkers - no matter what role they're in.

How you'll make a difference:

We seek friendly and reliable individuals who are dedicated to helping customers have a great experience with Custom Ink. You must understand and care about satisfying customers, and have the communication skills, creativity, and problem-solving abilities to convert potential leads into satisfied customers.

As a Custom Ink Store Representative (Sales Associate), you'll help create excitement around Custom Ink's product and service offering in the surrounding community and for customers who visit our store. You must understand that Custom Ink is dedicated to delivering a WOW! customer experience and know that it starts with a genuine interaction. Every day is an opportunity for you to help our customers better engage their group or community through custom apparel and merchandise.

What you'll do:

As a Store Representative (Sales Associate), you'll be on the front lines of winning and satisfying customers and strengthening our market position and brand identity through our in-store experience. You're highly skilled at uncovering customers' needs, providing strong design and merchandise suggestions, and problem solving to deliver on customer needs. You're the first person customers meet upon arrival, and you're their Custom Ink guide - advising, problem-solving, and selling.

You'll be trusted to:

  • Provide WOW! customer service and engagement

  • Build relationships and establish Custom Ink as a respected member of the community

  • Act as a champion of the Custom Ink brand

  • Drive sales, interest, and excitement around Custom Ink

  • Demonstrate knowledge of Custom Ink's merchandise, printing process, and delivery options

  • Demonstrate competence in all store computer systems in order to help serve customers, as well as collect customer data and feedback

  • Maintain company standards of merchandise presentation, signage, and displays

How you'll be measured:

You'll be responsible for helping to shape Custom Ink's in-store customer experience. Accordingly, the key measures of success will be:

  • Converting potential leads into orders

  • Ensuring stellar customer service and satisfaction throughout our entire process

What we're looking for:

Our recipe for success is a candidate with a passion for customer service, strong communication and interpersonal skills, and great problem solving abilities. If you meet the following qualifications, we want to speak with you!

  • Strong people skills - you're personable, enthusiastic, and genuine

  • Ability to deliver great customer experiences in any environment; invigorated by personal interaction

  • Outstanding communication skills that let you converse comfortably with small groups and individual customers

  • Excited about the Custom Ink brand and eager to share that excitement with customers

  • Enjoy being a team player in a fun, intense, and results oriented environment

  • Willingness to go above and beyond for each customer to ensure that their expectations are exceeded

  • Ability to remain calm under pressure, think on your feet, and demonstrate great problem solving abilities

  • Sales or service experience in retail, hospitality, or a related industry

In addition, you must share our company values - practicing the Golden Rule, taking Ownership, and driving and embracing Innovation.

Custom Ink uses E-Verify to confirm the employment eligibility of all new team members. To learn more about E-Verify, including your rights and responsibilities, please visit

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Service Representative Full Or Part Time

Circle K Stores, Inc.

Posted 3 days ago

VIEW JOBS 12/8/2019 12:00:00 AM 2020-03-07T00:00 Job Description Circle K is a great place to work! Here is why: We know that you can work anywhere. However, working at Circle K is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining Circle K means joining a team that is devoted to you! Minimum Qualifications High School diploma or GED preferred. Experience in retail sales preferred. Ability to work in the conditions described below. Ability to perform essential duties and physical functions described below. Ability to work with the equipment, tools and materials listed below. Ability to work as scheduled and arrive to work on time. Ability to communicate (orally and in writing) in English. Ability to perform the four (4) basic arithmetic operations (add, subtract, multiply and divide). Essential Duties Provides prompt, courteous customer service. Ring up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for products sold. Performs multi-function operation of fuel console, lottery machine, money order machine, telecom transactions, etc. Performs multi-function and cleaning duties necessary to maintain store cleanliness inside and out; basic upkeep and cleaning of all equipment at store. Inspect store facilities and equipment for safety, cleanliness, and proper working order. Contacts maintenance for repair when needed. Completes build-to's for ordering/purchasing merchandise. Receives and verifies vendor deliveries. Controls merchandise, cash shortages, and other selling expenses. Assists in maintaining proper inventory levels and shift audits. Assists new applicants with application process. Performs all duties with minimal supervision. Attends job-related meetings (may be required to work irregular hours). Performs other duties as assigned by the Store Manager. Working Conditions Perform approximately 95% of all work indoors, but will be required to work outside to clean parking lots, gas pumps, take out garbage, etc. Exposure to extreme cold temperatures while performing occasional work in a walk in cooler and/or freezer. Exposure to occasional noise. Work with a minimum direction and periodic supervision. Physical Functions Ability to stand and/or walk for up to 8 hours. Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes of workday (i.e., assisting in stocking/maintaining inventory levels). Ability to occasionally lift and/or carry up to 60 pounds from ground to waist level (i.e., to replenish fountain syrups). Ability to push/pull with arms up to a force of 20 pounds (i.e., utilizing a hand-truck). Ability to bend at waist with some twisting up to one hour of workday. Ability to grasp, reach and manipulate objects with hands up to all day. (This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs). THE ABOVE STATEMENTS REFLECT THE GENERAL QUALIFICATIONS/DUTIES AND/OR RESPONSIBILITIES NECESSARY TO IDENTIFY THE JOB AND ARE NOT NECESSARILY INTENDED TO SET FORTH ALL OF THE SPECIFIC REQUIREMENTS OF THE JOB. NOTE: This Job Description may change periodically as required by business necessity, with or without advance notice to employees. Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish Store Information Store 2720320 3289 Avent Ferry Rd Raleigh, North Carolina 27606 Circle K Stores, Inc. Raleigh NC

Sales Associate (Full & Part Time)