Sales Associate

Foot Locker Inc. Montgomery , AL 36101

Posted 2 months ago

Overview

You recognize yourself when you enter one of our stores. You love to talk about athletic sneakers and apparel as much as you love to collect them. You always scope out the latest styles, and enjoy sharing your enthusiasm with Customers. It's easy for you to start up natural, friendly conversations, adapt to different types of Customers, and resolve issues with a smile. You like to work as part of a team as you improve your individual skills on the sales floor. Your success in this role will be measured through personal and productivity goals plus your ability to provide a great in-store experience to every Customer.

Our global house-of-brands inspires and empowers youth culture. Relentlessly committed to fuel a shared passion for self-expression, we create unrivaled experiences at the heart of the sport and sneaker communities through the power of our people. If you want to be a part of something bigger than you can imagine, you've come to the right place. To learn more about the incredible impact we're making on both our local and global communities, Click Here!

Responsibilities

  • Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service

  • Delivering sales, outstanding customer experience, and operational expectations

  • Maintaining personal and productivity goals

  • Connects with every customer by asking open-ended questions to assess needs

  • Ability to learn and share expertise of products and trends to fit customer's needs

  • Maintains an awareness of all product knowledge, and current or upcoming product / trends

  • Contributes to a positive and inclusive work environment

Qualifications

  • 0-3 year of retail experience

  • Confident and comfortable engaging customers to deliver an elevated experience

  • Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products

  • Initiates completion of tasks or activities without necessary supervision

  • Flexible availability - including nights, weekends, and holidays

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sales Associate

La-Z-Boy, Inc.

Posted 7 days ago

VIEW JOBS 6/29/2022 12:00:00 AM 2022-09-27T00:00 KEY RESPONSIBILITIES; Drives Sales * Contribute to store sales goals by selling furniture, accessories and services offered by La‐Z‐Boy * Team with Store Manager, Sales Manager, Designer, and Associates to promote the Design program and drive overall store sales * Assist the Designer to achieve established Design program sales goals * Consistently execute the La‐Z‐Boy selling process and strive to provide a favorable experience to all customers. * Develop and utilize sales skills and principals including approach, rapport building, needs discovery, customized portfolio presentations, answering objections, closing, follow‐up, after sale service and continuing contact with all previous and potential customers * Maximize store promotions, marketing initiatives, and grassroots programs * Maintain strong knowledge of features and benefits of existing and new product line * Meet or exceed established goals as set by management Design Program * Schedule professional home consultations to present customized room designs, including sample fabrics, furniture, tables and accessory recommendations as well as the benefits of a professional installation service. * Execute and champion the Design process per company guidelines * Responsible to support design related functions in the store Customer Focus * Provide the highest level of customer service to all current and future customers * Ensure that each La‐Z‐Boy customer has an informative and positive experience by using good customer service skills and knowledge of products, while following the company selling process * Effectively use Podium to ensure customer satisfaction and future follow‐up * Make sound business decisions to deliver customer satisfaction and promote team environment * Provide store support to incoming phone calls and emails * Assist in handling customer issues and/or complaints. Provide appropriate solutions and alternatives to the customer to achieve a satisfied experience People * Maintain a positive working relationship with all store associates * Assist to train, coach and develop new peers on La‐Z‐Boy product knowledge and selling process/skills to achieve store sales goals * Help promote and champion a culture of sales and service Operational Excellence * Assist with maintenance of the overall visual appearance of store, this includes but is not limited to assist to maintain floor and/or showroom displays, tagging of products and accessories, maintaining accessory catalogs and design center fabrics, floor moves, and maintaining general store cleanliness * Adhere to general store operational procedures and guidelines * Accurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries * Responsible to accurately complete the daily On‐Point system log * Show a sense of urgency, enthusiasm and excitement with the store team and customers * Maintain adequate knowledge of company standards, product knowledge and internal processes and systems * Consistently schedule deliveries with customers * Other duties as assigned * Responsible for opening and closing of the store * MOD responsibilities as assigned by management MINIMUM JOB REQUIREMENTS: o Previous selling experience and ability to close a sale strongly preferred o Excellent communication, customer service skills, and organizational skills o Strong interpersonal skills to effectively communicate, build rapport, and positively influence o Demonstrated persuasion and negotiation skills o Ability to effectively manage time and conflicting priorities o Ability to effectively and productively with others as a team o Ability to work the schedule and hours dictated by business needs o Ability to work evenings, weekends and holidays as required o Initiative to meet assigned goals, missions and objectives and motivated to achieve more o Strong attention to detail o Proficient in the use of Microsoft Office, including Word, Excel, Outlook and PowerPoint o High School Diploma or equivalent is required. Bachelor's in Business or related field is preferred Design Associate: o Currently enrolled in or a graduate of an Interior Design program o Experience in using floor and space planning applications o Knowledgeable of general principles of home décor and design (i.e. furniture, carpet, draperies, and color schemes) o CIDA accreditation preferred SUPERVISORY RESPONSIBILITIES: None La-Z-Boy, Inc. Montgomery AL

Sales Associate

Foot Locker Inc.