Sales Associate - Customer Service

Job Description

Job Summary: Maintain outstanding customer service, stock and merchandise shelves and displays, generate sales and support the store management. Duties: • Greet customers within various areas of the store • Determine customer's needs, suggest appropriate items, as well as offer add-on items needed • Maintain awareness of all store promotions and advertisements • Stocking shelves and putting stock away in overstock areas as needed • Aid customer in locating their needed merchandise in the store, on Ace.com, as well as processing any special orders • Answer phone calls within the departments and provide customer service to those customers • Help maintain the cleanliness of the floor and displays • Other miscellaneous duties as needed • Regular, predictable attendance is an essential function of the job.

Requirements

Skills and Qualifications: • High school degree, some college preferred • A willingness to learn about products and store procedures, some product knowledge a plus. • Customer service experience in a retail environment • Commitment to service excellence and customer satisfaction • Team player with interpersonal skills • Excellent communication skills, high attention to detail, and ability to multi-task • Ability and willingness to work flexible hours including evenings, weekends, and holidays to meet the needs of the business Physical Requirements: • Must be able to lift 40 pounds frequently to stock and to load and unload customer purchases and store stock • Move and handle boxes of merchandise and fixtures throughout the store, when entails lifting and perform all functions as set forth Job responsibilities may change based on the needs of the business. $16.00-$21

Wage

$16.00-$21

Additional Info

We are local, family-owned ACE Hardware store in business since 1908. We employ about 115 people and offer Full Time And Part time shifts. We pride ourselves on the service we provide to our customers and our support of the community. • Benefits for full time employees include: • Vacation pay • Sick leave • Holiday pay • Health Insurance • Dental Insurance • Life Insurance • 401k plan with 4% employer match • Employee discount program • Gym membership reimbursement • Optional Aflac Supplemental Insurance • Optional Guardian Supplemental Disability Insurance • Benefits for part time employees include: • 401k plan with 4% employer match • Employee discount program • Gym membership reimbursement • Sick leave • Optional Aflac Supplemental Insurance • Optional Guardian Supplemental Disability Insurance