Sales Associate

Batteries Plus, LLC Phoenix , AZ 85018

Posted 4 months ago

Batteries Plus Bulbs is hiring a Retail Sales / Customer Service and Repair Technician. The ideal candidate will be comfortable with small electronic device repair, exhibit retail sales skills, possess excellent customer service and relationship building skills, demonstrate a basic understanding of electronics, and possess an ability to communicate with management.

In addition to the repair technician responsibilities, the successful candidates will also be a team member responsible for selling all of the products associated with the Batteries Plus Bulbs operation.

Retail Sales Associate - Customer Service Duties:

  • Assist retail and commercial customers in the purchase of batteries and light bulbs. (training provided)

  • Replace batteries in vehicles, watches, key fobs, cell phones, and more. (training provided)

  • Maintain proper inventory by stocking and facing shelves.

  • Add-on and upsell product.

  • Maintaining store appearance and cleanliness

  • Repair cell phones, tablets, and other devices as needed

  • Receive, pack and ship these devices

  • Maintain proper inventory

Qualifications:

  • H.S. diploma/equivalent plus 3-6+ months of previous device repair experience or customer service experience preferred

  • Demonstrated technical aptitude. Able to quickly pick up on new processes and technologies without a lot of guidance

  • Demonstrated attention to detail and ability to effectively manage and track multiple commitments; effectively prioritize, follow up, and meet deadlines.

  • Excellent communication and customer service skills; strong customer service focus; ability to inform, teach, and train

  • Good technical writing skills preferred

  • Working conditions are typical for a retail environment

  • This position requires the employee to regularly use hands to handle or touch electronic products. The position also requires the employee to regularly use a computer and other office equipment, as well as tools.

  • This position requires lifting 10-20lbs on a regular and frequent basis, 50lbs on an occasional basis, and more than 50lbs on an infrequent basis.

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Sales Associate

Batteries Plus, LLC