Sales Associate - Baldwin Hills Crenshaw Plaza (Seasonal)

Children's Place Los Angeles , CA 90009

Posted 3 weeks ago

Location:

Los Angeles, California

Job Summary:

The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company standards of all merchandise presentation, replenishment, and sizing while maintaining a new and clean store and backroom.

Responsibilities:

Key Accountabilities:

  • Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks

  • Greet and acknowledge customers while providing the appropriate level of service

  • Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for "out of stock" items when necessary

  • Exercise sound judgment in effectively addressing customer concerns

  • Demonstrate the appropriate level of selling skills to positively impact conversion

  • Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card

  • Maintain appropriate stock levels and ensure that all sizes and styles are represented

  • Follow company standards of merchandise presentation, signage, and display

  • Support and maintain a neat, clean, and organized stockroom while adhering to a customer ready environment, and adhering to safety requirements

  • Perform daily housekeeping duties to company standard

  • Guarantee company assets by ensuring adherence to all Loss Prevention procedures

  • Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment

  • Contribute focused, well-managed efforts towards achievement of store goals

  • Exhibit flexibility by processing stock when necessary

Education and Experience:

  • High School diploma or equivalent

  • Previous retail experience preferred

  • Must be at least 18 years of age

Skills and Behaviors:

  • Excellent customer engagement

  • Demonstrated time management and organizational skills

  • Ability to work in team environment

  • Must be adaptable and flexible to changing priorities

  • Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts

  • Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
MacyS Baldwin Hills Crenshaw Plaza Baldwin Hills CA Assistant Manager Asset Protection / Loss Prevention

Macy's, Inc.

Posted 1 week ago

VIEW JOBS 8/12/2019 12:00:00 AM 2019-11-10T00:00 Develop your investigative skills as part of our industry-leading asset protection team – you'll use innovative technology and dive deep into analytics to reduce shortages and protect Macy's bottom line. You'll have lots of opportunity to grow your career under leadership that's committed to developing their teams and building leaders, and you'll also have the ability to focus on highly specialized areas including Investigations, Organized Retail Crime, and Asset Protection Training. Job Overview: As an Assistant Manager Asset Protection / Loss Prevention, you will support My Macy's Initiatives, Omni Channel Strategies and MAGIC and assist the AP/LP Manager to ensure that our store operates efficiently and achieves our shortage goals. Your scope of responsibility will include protecting Company assets, managing Asset Protection / Loss Prevention payroll expense, supervising Asset protection / Loss Prevention team and directing shortage initiatives, investigations and surveillances. Perform other duties as assigned. Essential Functions: Sales * Implement, monitor, and manage store shortage prevention and awareness programs * Analyze shortage results and partner with the AP/LP Manager to formulate and implement effective preventative action plans * Manage and monitor internal and external case productivity and recoveries; conduct investigations when necessary * Assist AP/LP Manager with managing payroll expense * Drive new programs and procedures to reduce shortage through training and developing AP/LP team * Actively participate in internal and external theft investigations through use of systems and surveillance * Establish high level of shortage awareness and effectiveness determined by audit results; work with AP/LP Manager to ensure that all policies and procedures are thoroughly understood by AP/LP and store team Customer * Role model MAGIC Selling behaviors and lead AP/LP team to provide a customer centric experience * Clearly communicate store and Company objectives to ensure both Store Executives and Associates are informed and knowledgeable * Collaborate and engage with all Executives and Associates to make shortage awareness a priority * Maintain safety awareness and a safe shopping and work environment for customers and associates * Assist AP/LP Manager with conducting audits; follow through on corrective action opportunities People * Assist AP/LP Manager with the recruitment and selection of qualified Asset Protection Associates * Work with AP/LP Manager to train, motivate, recognize and develop Asset Protection team to maximize business opportunities * Partner with AP/LP Manager to address Associate concerns in a reasonable and fair manner, consistent with the values expected by the Company * Provide input in to performance evaluations, ensuring Associates participate in the development of individual performance improvement plans * Advise on administration of Responsibility Based Performance * Make recommendations to AP/LP Manager on Associate promotion, advancement, talent development and termination * Regular, dependable attendance & punctuality Qualifications: Education/Experience: * Bachelor's degree preferred; * A minimum of 1-3 years of leadership/supervisory position in Asset Protection / Loss Prevention Communication Skills: * Ability to read, write and interpret instructional documents such as reports and procedure manuals; * Excellent written and verbal communication skills. Mathematical Skills: * Basic math functions such as addition, subtraction, multiplication, and division. Reasoning Ability: * Must be able to work independently with minimal supervision. Physical Demands: * This position may require regular walking, standing, hearing, talking, as well as stooping, kneeling, or crouching; * Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Other Skills: * Strong leadership profile and excellent negotiation skills. * Effective prioritizing and time management skills. * Ability to effectively plan and execute strategies. * Ability to build partnerships and direct teams. * Commitment to exemplifying the highest integrity and professional business standards. Work Hours: * Ability to work a flexible schedule based on department and store/company needs. This job description is not all inclusive. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy's Inc., including Macy's and Bloomingdale's, will consider for employment qualified applicants with criminal histories in a manner consistent with SF PC Art. 49 and LA MC ch. XVIII Art. 9. Endless opportunities. Countless possibilities. Innovation, Creativity, Passion. Your Career Path Click here to see where your career with Macy's could go in Asset Protection. Macy's, Inc. Los Angeles CA

Sales Associate - Baldwin Hills Crenshaw Plaza (Seasonal)

Children's Place