Sales Associate

7-Eleven, Inc. Brooksville , FL 34602

Posted 2 days ago

Overview

We're excited to have now joined the 7-Eleven family of stores!

The Sales Associate is a key employee whose actions have a direct effect on the store quality for our guests, in addition to ensuring profitability of our stores. This position is responsible for providing prompt, efficient, effective, safe and courteous quality services to the guest.

Cultivate a GUEST in Mind Culture. 1. Focus on the wildly important. 2. Be a leader. 3. Be committed to the guest.

Responsibilities

  • Provides prompt, courteous customer service by discovering guest's needs.

  • Rings up all sales on cash register, or point-of-sale equipment properly and accurately. Using suggestive selling techniques.

  • Maintains ethical integrity, and honesty while handling money, checks, and other types of payment received for products sold.

  • Follows policies and procedures established to prevent loss or cash and merchandise due to actions by employees, vendors, and customers. Ensures proper cash handling procedures and policies are followed.

  • Safeguards cash and merchandise; follow company robbery prevention and reaction procedures as provided in the Emergency Response and Reporting Procedures and Policy Manual.

  • Performs duties necessary to maintain internal and external store cleanliness; in addition to basic upkeep so that floors, windows, restrooms, food preparation areas, shelves, and counters stay clean and presentable at all times.

  • Reacts and reports to customer complaints tactfully and promptly.

  • Follows company policy and procedure and all laws governing restricted beverage and tobacco sales.

  • Performs service transactions in accordance with company policy such as s lottery sales and redemption; vendor coupon redemptions; company approved credit cards, and etc.

  • Adheres to company policies when related to safety and security. Looking for and eliminating safety hazards; reporting unsafe acts or conditions to management.

  • Prepares required accident/incident reports; immediately reporting such activities to the Facility Manager.

  • Maintains gas island cleanliness, safety, and stock levels (oil spills, windshield fluid, pumps, and etc.)

  • Complies with all food safety behaviors including: proper handling procedures, temperature requirements, and established sanitary standards.

  • Receives products from vendors, following correct procedures. Assist management in vendor check-in.

  • Maintains merchandise including: proper rotation, storage, stocking, and pricing promptly/accurately.

  • Assists in maintaining proper inventory levels and audits.

  • Maintains knowledge of all products offerings and promotions.

  • Completes all required paper work accurately (vendor invoices, job assignment sheets, etc.)

  • Maintains a professional appearance in accordance with company uniform and personal appearance policy.

  • Performs other duties as assigned.

  • Reports to work on time and when scheduled.

Qualifications

Education/Experience

Must be at least 18 years or older to apply. High School diploma or GED is preferred. Previous sales experience is preferred. Maintains current food handlers or food safety certification as required by county. Must be authorized to work in the United States.

Knowledge and Skills

Demonstrates sales and customer services skills. Ability to read and interpret documents such as rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and to speak effectively before customers and employees. Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals. Ability to exercise sound judgment and work with minimum supervision. Ability to perform basic computer skills.

Physical Functions

  • Must be able to stand and/or walk for full shift.

  • Ability to occasionally lift and/or carry up to 50 pounds from ground to overhead, and/or 60 pounds from ground to waist level (i.e., assisting in stocking/maintaining inventory levels.)

  • Ability to push, and pull with arms up to a force of 128 pounds (i.e., utilizing hand truck.)

  • Ability to bend at the waist with some twisting, up to one hour of the workday.

  • May be required to climb a ladder and/or stool, kneel or crouch to store or retrieve materials and/or place or remove signs.

  • Ability to grasp, reach, and manipulate objects with hands all day. This handwork requires eye-hand coordination and may require bilateral coordination of hands, up to four hours of the workday.

Working Conditions

  • Employee performs approximately 95% of work indoors. Outside work will be required.

  • Employee is exposed to intermittent indoor cold temperature extremes when working in the walk-in cooler and/or freezer.

Equipment, Tools, and Materials

  • Employee must be able to utilize the following electric equipment: telephone, cash register, fuel console, lottery machine, money order machine, microwave, grill, coffee/cappuccino machine, etc.

  • Employee must handle liquids, and certain cleaning solvents.

Work Schedule

  • Committed to work assigned hours and/or adjust work schedule as requested by manager.

  • Must be able to work flexible hours (nights, weekends, and holidays.)

  • Stores operate 24 hours a day, 7 days a week.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Essential functions are job duties that an employee must be able to perform with or without reasonable accommodation. All of the responsibilities listed above are considered essential job functions to this position.

This job description is subject to change at any time.


Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Torrid Sales Associate

Hot Topic, Inc.

Posted Today

VIEW JOBS 6/19/2018 12:00:00 AM 2018-09-17T00:00 Torrid Sales Associate Primary responsibility of a Sales Associate of Torrid is to assist in achieving store objectives with regards to sales and shrink, and serve customers using Selling Skills. ACCOUNTABILITIES Customer Service * Uses Selling Skills * Provides a shopping experience that will encourage customers to return by demonstrating good product knowledge, friendly personal presentation, and professional handling of difficult situations * Covers the sales floor zone as assigned * Performs cash register functions as required and ensures accuracy and efficiency * Shares fashion knowledge and information with customers and members of store team Merchandise Presentation * Assists with planogram changes including store map, wall, fixture, merchandising mix, etc. * Follows the visual standards for proper presentation, and housekeeping standards or cleanliness and neatness * Communicates fashion trend information to management and respective HQ partners Loss Prevention * Complies with loss prevention policies and procedure * Is aware of activities on the selling floor, informs management of suspicious activities and appropriately responds to these activities as necessary Administration/Operations * Understands and complies with Company policies and procedures * Assists in the organization of backroom including stocking and arranging products and supplies * Performs other duties as assigned Leadership * Works and communicates well with others, regardless of position, to achieve best results * Appropriately represents the store to customers and co-workers * Maintains professionalism at all times * Takes direction well and follows though with SM/ASM on assignments * Takes responsibility for own performance and consistently meets commitments REQUIREMENTS Experience & Education * Previous retail store experience preferred * Knowledge of music and fashion * Minimum of 18 years of age Competencies & Skills * Demonstrated excellent customer service skills * Strong verbal communication skills * Can do attitude and a team player Physical Requirements (with or without reasonable accommodation) * Able to stand and walk around during scheduled hours * Able to pack /unpack shipments, arrange and move store fixtures and merchandise packages weighing up to 50 pounds * Able to reach for merchandise using the ladders, step stool, merchandise retrieving pole, shoe pole, etc. * Able to use store equipment including cash registers, sensors, cutters, scissors, hand truck, etc. * Able to remain calm and focused under pressure Hot Topic, Inc. Brooksville FL

Sales Associate

7-Eleven, Inc.