Sales Associate - 3343

Mapco Antioch , TN 37011

Posted 2 months ago

The MAPCO team of more than 3,200 dedicated employees with a strong commitment in customer service delivers Convenience You Can TRUST in 345 company-owned convenience and fuel retailing units. Operating in Tennessee, Alabama, Georgia, Arkansas, Virginia, Kentucky and Mississippi, MAPCO stores offer a wide array of high quality products and services. Customers can refresh and recharge with freshly-brewed coffee, packaged snacks and drinks, high quality fuel and special deals through the industry leading MAPCO MY Reward$ loyalty program. MAPCO and its subsidiaries also operate a fuel logistics business comprised of more than 100 tankers and a fuel wholesale and fleet group serving over 125 accounts. Since November of 2016, the organization has been owned by COPEC, a South American-based retail company.

Sales Associate Opportunity

Position Responsibilities:

  • Meet company customer service standards.

  • Follow company cash control policies and procedures.

  • Adhere to all laws and regulations regarding the sale of any government regulated products and services.

  • Detail cleaning of store interior and exterior according to company standards.

  • Stock and rotate products including coolers and/or freezers.

  • Complete training activities and pass minimum job performance standards.

  • Follow company general rules of conduct and code of ethics.

  • Other duties as assigned.

Core Competencies:

Time Management

  • Value time and use your time effectively and efficiently.

  • Concentrate your efforts on the more important priorities and can attend to a broader range of activities.

  • Get more done in less time than others.

Action Oriented

  • Enjoy working hard and seize more opportunities than others.

  • Not fearful of acting with a minimum of planning.

Customer Focus

  • Act with customers in mind and be dedicated to meeting the expectations and requirements of internal and external customers.

  • Get first-hand customer information and use it for improvements in products and services.

Determination

  • Pursue everything with energy, drive, and a need to finish.

  • Seldom give up before finishing, especially in the face of resistance or setbacks.

Essential Functions

Standing/Walking 50%

Lifting up to 40 pounds 10%

Bending 10%

Sitting 10%

Squatting/Stooping 5%

Climbing 5%

Reaching 10%

Travel Requirements- 0 overnight stays per year

Handle Hazardous Materials- 5%

Educational Qualifications and Experience:

  • Customer service experience desired

  • Ability to perform multiple tasks at one time

  • Read, understand, and speak English at an eighth grade level

  • Comprehend and perform basic math skills

  • Understand, comprehend, and perform basic computer and point-of-sale skills

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, disability status, protected veteran status, or any other characteristic protected by law. Equal Opportunity Employer/Disabled/Veterans.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
PT Sales Associate (Cashier) Bilingual Preferred Food Lion

Delhaize America

Posted 7 days ago

VIEW JOBS 7/7/2020 12:00:00 AM 2020-10-05T00:00 Job Title: PT Sales Associate - Bilingual Preferred - Food Lion Job Location: Primary Purpose: To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service. Duties and Responsibilities: * Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience * Greet each customer and uses his or her name whenever possible * Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together * Check the bottom of every cart and under all baby seats for items before completing an order * Follow correct bagging procedures for the correct use of bags by type * Scan customers' order and handles the payment transaction, per standard practice * Avoid personal conversations with other associates when customers are present * Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers * Follow procedures for refunds and error correction * Make every attempt to maintain accurate cash control * Follow procedures and performs overrides * Identify customers needing assistance and offers to take the customer's order to their car * Maintain alertness and calls for assistance when needed to service customers per service standards * Check prices quickly and accurately * Is courteous and helpful to other associates * Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code * Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice * Ensure work station and front end area of the store has a neat and clean presentation * Report any register malfunction to the Customer Service Manager or MOD * Ensure the MVP savings center KIOSK is filled with paper and properly working * Adhere to all company guidelines, policies and standard practices * Observe and correct all unsafe conditions that could cause associate or customer accidents * Notify QA of any cleaning issues or maintenance required on front end * Successfully complete computer based training (CBT) and training aid courses * Perform all other duties as assigned Requirements Qualifications: * High school graduate or equivalent preferred * Effective communication and customer service skills * Ability and willingness to learn multiple tasks and technical requirements of the job * Ability to perform the technical requirements of cashier and service center * Must meet minimum age requirements to perform specific job functions * Must be able to meet the physical requirements of the position, with or without reasonable accommodations Physical Requirements: * Ability to use computers and other communication systems required to perform job functions * Perform repetitive hand and arm motions * Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion * Pull or push up to 75 lbs. on occasion * Stand 100% of the time, frequently walking short distances * Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners * Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator * Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level * Meet established volume activity standards for the position * Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time * Have sufficient visual ability to check ID cards, checks, invoices and other written documents * BOTTLES where applicable: Move empty bottles and containers from the front end to the back room Preferred: Bilingual. AUXILIAR DE VENTAS- MEDIO TIEMPO (PT Sales Associate) Deberes y responsabilidades Debido al frecuente flujo de clientes en el departamento de servicio al cliente de vez en cuando el asociado de ventas o asociado ha de desempeñar la labor del asociado de servicio o asociado de ventas. El asociado auxiliar de ventas es responsable por los siguientes deberes: Se asegura que se cumplen con los estándares de la atención al cliente de Food Lion Contacta e interactúa con los clientes para crear una experiencia positiva de ventas. Se asegura que todas las funciones de la oficina se completan con precisión y a tiempo. Se mantiene al día con el conocimiento de los procedimientos de la oficina y política en lo relacionado a: Informes relacionado con el dinero en efectivo Comprobación de la caja registradora Depósitos Cheques Western Union Giros. Coinstar Cajas de auto cobro (donde aplique) Apply On-line Delhaize America Antioch TN

Sales Associate - 3343

Mapco