Sales Associate 2 DCH

Ace Hardware Myerstown , PA

Posted 2 months ago

Job Description:

About : Dutch Country Hardware Inc We are a family owned company currently operating two Ace Hardware stores. Dutch Country Hardware Inc. in Myerstown, PA, and Mountain View Supply in Hamburg, PA.

This job opening is at our Myerstown location. General Summary The Sales Associate/Loader will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness. This position will also require the ability to repetitively load customer orders.

Flexible weekday hours and Saturdays are required. Essential Duties & Responsibilities Include the following. Other duties may be assigned.

Customer Service: Provide a positive representation of Ace Hardware. Proactively assist customers in solving problems.

Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Possess a friendly outgoing demeanor; work well with customers as well as associates.

Ensure all pages and calls are answered promptly, courteously and effectively. Forward any customer complaint that cannot be handled to a member of management. Possess strong product knowledge and knowledge of store layout and location of products.

Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time. Load customer orders repetitively Fill Propane Store Operations Assist in creating a positive, professional and safe work environment. Assist with receiving, checking in and stocking of merchandise throughout the store.

Assist with maintaining back stock levels. Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area. Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.

Assist with merchandise resets through the store. Provide assistance to Department Specialists, i.e. price changes, special orders. Ensure signage is current throughout the store.

Operate forklift with proper training. Communicate any Store Support Center issue to Store Manager for follow up. Communicate any merchandising, cost control or sales idea to Store Manager.

Participate in store meetings. Be professional in appearance and actions. Perform all other duties as assigned.

Other Essential Requirements Education/Training High School or GED equivalent. Experience Prior retail experience preferred. Physical Demands Standing, walking, lifting (up to 80 lbs) repetitively, and climbing.



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Sales Associate 2 DCH

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