Sales Assistant/ Guest Services

HOM Furniture Corporate Office Fargo , ND 58102

Posted 3 months ago

WHO ARE WE?

HOM Furniture is a growing company that ranks as one of the nation's largest furniture retailers serving customers in

the upper Midwestern states. Since its founding in 1974, HOM Furniture has continued to evolve and grow with our

customers to cultivate an excellent working environment and great opportunities for all of HOM Furniture's employees.

With 19 locations and counting, HOM Furniture serves as the primary furniture destination for thousands of customers.

WHY WE WANT YOU!

HOM Furniture is searching for a Sales Assistants to assist with HOM's continued success and growth. The Sales

Assistant serves as the customer's first point of contact, whether it's in store or on the phone. They also help support

the core functions of our sales professionals. See "Essential Duties and Responsibilities" for more information. Our

Sales Assistants are friendly, energetic individuals who provide quality customer service to our customers. They

enhance the customer experience, enjoy helping people, and find create new opportunities to go above and beyond

Customer expectations.

HOM Furniture Core Values

We are CUSTOMER FOCUSED

We have a POSITIVE ATTITUDE

We have a WINNING CULTURE

We believe COMMUNICATION is key

We have a STRONG WORK ETHIC

read more read less

Qualifications

  • High School Diploma or General Education Degree (GED), may be working towards it

  • 1 to 3 years of related experience or equivalent training preferred

  • Effective communication between customers, clients, and other employees

  • Ability to lift and/or move 50 pounds

  • Flexible work schedule (Nights, Weekends, and Holidays)

Essential Duties and Responsibilities

Essential duties and responsibilities include the following. Other duties may be assigned.

SALES ASSISTANT BEHAVIORS

  • Demonstrate customer-focused attitude consistent with the HOM customer service method

  • Start and maintain a welcoming and enthusiastic conversation with our customers Process customer orders and returns, verify inventory status, schedule pickups and deliveries

  • Assist Sales Manager and showroom staff in various support functions, such as verifying product information on invoices and customer account balances

  • Maintain daily reports including financed orders, sold not delivered, daily journals, thank you cards, special orders, and profit margins

  • Process cash, check, and credit card transactions and finance applications

  • Collect and distribute memos and mail

  • Operate and maintain the cookie shop; includes baking cookies, making coffee, and light cleaning

EMBRACE TRAINING, DEVELOP SKILLS, & PRACTICE TEAMWORK

  • Support all training endeavors and complete all training lessons in a timely manner

  • Embrace change and demonstrate a positive mental attitude

  • Maintaining high accuracy i.e.: writing invoices, special orders, discounting, delivery charges, etc.

  • Communicate effectively with customers in both verbal and written formats

  • Perform cleaning activities, such as light dusting & vacuuming, maintain cleanliness in all areas of the showroom

Other

Benefits:

HOM Furniture offers it's Full-Time employees a competitive benefits package. See below.

  • Paid time off

  • Medical and/or dental coverage

  • 401k plan

  • Employee discount

HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are

considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical

conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical

disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices

or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal,

state, or local laws.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Associate Guest Service Representative Guest Services

Sanford Health

Posted 2 weeks ago

VIEW JOBS 9/3/2019 12:00:00 AM 2019-12-02T00:00 Job Title: Associate Guest Service Representative | Guest Services | Fargo City: Fargo State: ND Department : Guest Services - Fargo Job Schedule: PRN Shift: Days Hours Per Shift: Other JOB SUMMARY Greets and assists patients, families and visitors in a courteous manner. Possesses outstanding front line customer service and creates a positive first and last impression to patients, families and visitors. Displays extraordinary professionalism and tact during stressful and busy times. Responds to patients with empathy using positive interpersonal skills. Directs patients, family members, visitors and guests to patient hospital departments, clinics and other Sanford locations. Monitors traffic in patient drop off areas. Provides city information to patients and visitors about available lodging and area business. Possesses ability to push a wheelchair and understand the proper use of body mechanics as necessary. Occasionally assists with pushing a patient, family member or visitor in wheelchair to desired areas. Assists healthcare staff in discharging patients. Keeps lobby in reasonable order. Possesses ability to work outside in all kinds of environmental elements. Demonstrates ability to problem solve. Displays ability to use good judgement during unusual circumstances. Displays positive attitude and ability to learn quickly, adapting to change. Strong ability to communicate with patients, family members, visitors and others. POSITION RESPONSIBILITIES Supports the leader's mission, vision, initiatives and priorities consistently. Provide customer assistance and information, such as giving directions or handling wheelchairs. Identifies the primary means of communication and their appropriateness for different occasions. Greet customers and open their car doors. Focuses activities on developing and maintaining positive customer relationships. Explains the importance of accuracy in own function or unit. Explains own role and responsibility within team. Escort customers to their vehicles to ensure their safety. Describes the organizational culture for interacting with others. Describes problem reporting and escalation practices. QUALIFICATIONS High School diploma preferred. About Sanford Health: At Sanford Health, we are dedicated to the work of health and healing. Every day, we show that commitment by delivering the highest quality of care to the communities we serve. We are leaders in health care and strive to provide patients across the region with convenient access to expert medical care, leading-edge technologies and world-class facilities. In addition to strong clinical care, we are also committed to research, education and community growth. We engage in medical research to not only discover innovative ways to provide care, but also cures for common diseases. We continuously seek new ways to achieve our vision of improving the human condition here in your community, across the region and around the world. The entire team at Sanford Health recognizes the value of healthy families and communities. We continue to gain momentum and expand our reach. Together, we can make a positive difference now, and in the future. Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org . City: Fargo State: ND Job Function: Customer Support Services Job Schedule: PRN Shift: Days Req Number: WD11464 Sanford Health Fargo ND

Sales Assistant/ Guest Services

HOM Furniture Corporate Office