Sales Assistant Customer Service - Aviation

Job Description Job Description Global Airtech is seeking energetic talent who is looking for a great opportunity We are a worldwide distributor of aircraft spare parts and we strive to provide first-class quality service to our customers. Global Airtech has an immediate opening for a Sales Assistant/Customer Service position at our Doral location.

This is a full-time position, responsible for achieving customer satisfaction by ensuring our products and services meets our quality standards. Responsibilities include but are not limited to: Collects and interprets data Utilizes data to develop reports and analysis to maximize sales profit and to procure good inventory Supports various sales colleagues to achieve overall organization goals, sales growth.

Enters customers’ Request for Quotes into Pentagon on behalf of Inside Sales Executives. Processes customer orders by entering them as Sales Orders in Pentagon. Coordinates delivery of merchandise and services to ensure on-time delivery.

Maintains quality service by enforcing organization standards Negotiates pricing with vendors to maximize marginal profit. Establishes and maintains relationships with vendors. Sources for non-stock items that customers request through I.L.S. to meet their requirements and analyzes market trends for pricing.

Provides customers with requested information, such as paperwork, images, updates on delivery, etc. Calls and/or emails vendors or checks Manufacturer or O.E.M. websites to inquire about part pricing and availability May participate in marketing events such as seminars and trade shows Requirements: Strong Excel skills At least 2 years of customer service/sales in an office environment Must have strong organizational, analytical, problem solving, management and communication skills Customer focus Strong attention to detail Time Management - ability to multitask and meet deadlines Must be able to work collaboratively and independently Good general computer skills with MS Office applications, such as Word, Excel, Outlook Strong critical thinking.

We offer: Performance bonus Medical, Dental, and Vision Insurance 401(k) plan Holiday pay Vacation Paid sick leave