Are you looking to work for a company that has steadily grown the last 15 years? Our client, an electronic manufacturer, is looking for a Sales Assistant to join their team! This person will provide general Operations support to their Sales department, including processing customer orders, RFQ's and sample requests. It is imperative that this person be able to work with both internal and external customers.
Execute sales strategies under the guidance of Director of Sales Administration.
Assist and support sales personnel in achieving sales outcomes and goals.
Set up and maintain new customers by recording account information in ERP.
Respond to customer inquiries regarding order status, quote requests, shipping date requests, etc.
Maintain and manage customer databases.
Responsible for processing customer purchase orders, checking that orders include the correct prices, quantities, part numbers, etc. Contact customers to check any details that may be wrong or to obtain missing information. Enter customer PO's accurately into the company's ERP system.
Update planning worksheet with sales orders, quantities, and delivery dates.
Communicate with manufacturing, logistics, and shipping departments to ensure timely order delivery.
Initiate best practices and standards in providing administrative assistance to sales staff.
Doing all other jobs in the sales section of the company that fit into his/her work area of responsibilities and duties.
Qualifications and Education Requirements:
High school diploma required, with some college coursework preferred
2-3 year's administrative or customer service experience
2-3 years MS Word/Excel/PowerPoint Experience
Strong organizational skills and follow through
Strong telephone and electronic communications skills