Sales And Service Pest Technician

Servicemaster Skokie , IL 60076

Posted 4 weeks ago

Job Description:

Position Overview

Provides pest management services to commercial and industrial clients on an established monthly route efficiently and effectively, while ensuring quality and safety. Delivers services in accordance with company policy, specific customer protocols and within governmental requirements. Completes service documentation that is accurate, thorough and timely. Develops and maintains positive and professional relationships with customers. Is proactive in solving customer pest problems. Communicates effectively with internal and external customers. Actively seeks and takes advantage of opportunities to sell additional company products and services to existing customers. Introduces self and company to new businesses in assigned territory. Maintains company vehicle and issued property as required.

Job Responsibilities

  • Delivers quality pest management services to customers.

  • Meets operations sales plan.

  • Complies with safety and driving standards.

  • Understands and adheres to company policies.

  • Completes Level 1 training requirements within 120 days of employment.

  • Completes Level 2 training requirements within 1 year of employment.

  • Completes Level 3 training requirements within 24 months of employment.

  • Achieves special certifications and licensing, when applicable.

  • Achieves individual operation sales goal for assigned service center.

  • Achieves customer service delivery goals.

  • Achieves the expected productivity goals.

  • Achieves the expected operational excellence goals.

Job Requirements

  • High School diploma or GED (Associate's or four-year college degree a plus)

  • Read, write, speak and comprehend English

  • Valid motor vehicle operator's license with no tickets or major offenses per company driving policy.

  • Able to work a flexible schedule including weekends and holidays.

  • Prior pest management or other route management experience servicing, selling and/or supplying commercial/industrial clients a plus.

  • Knowledge of pests, rodents, and other vermin biology and habits, a plus.

  • Knowledge of pest control products, services, and treatments, a plus.

  • Knowledge of pest control regulations, and safety procedures, a plus.

  • Skill in communication technologies such as handheld devices, e-mail, web.

  • Strong attention to detail and ability to identify and analyze pest pressures.

  • Must be able to plan and prioritize work.

  • Must satisfy all qualifications and requirements of this position including the ability to physically perform all of the job duties of that position, with or without reasonable accommodation.

  • Prior pest management or other route management experience servicing, selling and/or supplying commercial/industrial clients a plus.

  • Strong verbal and written communication skills.

  • Must be able to pass a basic mathematics assessment evaluation.

  • Strong ability to maximize the efficient use of materials, equipment, vehicles, and adhere to assigned schedule.

Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Incumbent must be prepared to:

  • Move up to 10 pounds regularly, and 11-20 lbs frequently, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. Exerting up to 50 lbs of force to move objects is required occasionally.

  • Use legs and/or hands and arms to ascend or descend ladders, stairs, scaffolding, ramps, poles, etc., in a manner that exceeds what is required for ordinary locomotion.

  • Maintain his/her balance when walking, standing, or crouching on narrow, slippery, or erratically moving surfaces; balance exceeds that needed for ordinary locomotion.

  • Bend legs and spine downward and forward to crouch or squat, and bend legs at the knee to come to rest on a surface with one or both knees, including crawling on hands and knees or hands and feet.

  • Push objects forward, downward, or outward with sustained force using the upper extremities to press with steady force, and drag, draw, haul, or tug objects with sustained motion using the upper extremities to exert force.

  • Extend his/her hands and arms in any direction to reach objects, and move objects from a lower to a higher position, or move objects horizontally from one position to another, by lifting or carrying objects either in his/her hands or arms or by strapping equipment to the body; requires substantial use of upper extremities and back muscles.

  • Use touch of skin to perceive attributes of objects, such as size, shape, temperature, or texture; particularly fingertips.

  • Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discriminations in the nature of sounds in the environment.

  • Operate a motor vehicle and use electrically and manually powered hand tools for securing objects to surfaces.

Incumbent is required to have:

  • Close visual acuity to perform detail oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm's reach with skill, control, and accuracy, and to determine the accuracy, neatness, and/or thoroughness of work assigned, or make general observations of facilities or structures (i.e., inspection).

  • Visual acuity to operate motor vehicles or equipment.

Incumbent will be subject to:

  • Both inside (not necessarily temperature controlled) and outside (without protection from weather; extreme heat-above 100 and/or cold-below 32 for more than one hour) environmental conditions.

  • Hazardous physical conditions, such as mechanical parts, vehicles, electrical current, heights and scaffolding, chemical exposure, and/or high heat.

  • Atmospheric conditions affecting the respiratory system of the skin, such as fumes, odors, dust, mold, mist, gas, poor ventilation.

  • Exposure to animals and insects.

  • Meet physical requirements and/or pass medical certification in compliance with state and/or federal regulatory requirements and company safety policies relating to carrying and wearing personal protective equipment (PPE), including, but not limited to an OSHA compliant respirator.

  • Working in tight, confined spaces, narrow aisles, or passageways including but not limited to crawl spaces.

ServiceMaster companies are proud to be EOE.

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Sales And Service Pest Technician