Sales And Service Coordinator

Balance Point Heating Air Conditioning Fort Collins , CO 80521

Posted 4 months ago

Job Title: Sales and Service Coordinator

Salary: Up to $23 /hour plus full benefits and commission

Join Our Team:

  • Very Competitive Pay Structure

  • 401K Retirement Package with High % Company Match

  • Accrued Paid Time Off, with Option to Cash Out

  • Continuous Paid Training Program

  • Commissions and full Spiffs/Bonuses

  • Health Insurance Program (Dental, Vision & Medical)

  • Great Company Culture

At Balance Point Heating and Air-Conditioning our greatest priority is the complete satisfaction of our clients. We strive to deliver nothing but excellence in all our services provided. With 30+ years of development, our clients can rest easy knowing whatever needs they have, they will be met in the most efficient manner. We are a family owned and operated business and will provides the care and support of our team members that cannot be accomplished from our competitors.

"Providing the Perfect Balance of Indoor Comfort"

Primary Job Responsibilities:

Take all incoming calls for the purpose of scheduling and coordinating all appointments for our service and sales departments. These include high demand service calls, maintenance appointments for our residential and commercial clients, and more. Achieving a high success rate in closing all sales appointments for our residential and commercial sales staff. The Service and Sales Coordinator will assist service department with customer retention, as well as offer and sell service contracts, system accessories, and work towards achieving quality online reviews for our business. This Balance Point Team Member will be responsible for providing superior customer service, high level sales skills, and managing the field technicians / Sales Staff's schedule each day from start to finish. Some additional duties include purchasing, staff meeting preparation, quality assurance, and others.

Reports to: Operations Manager

Required Qualifications:

  • High school diploma and college experience

  • Aggressive self-starter

  • Quick learner

  • Proven high level phone and email skills

  • Excellent sales skills and aptitude

  • Outstanding customer service and strong follow up skills

  • Excellent communication skills

  • Conduct self in a professional manner, managing time well

  • Customer focused and personable

  • Highly organized and motivated to develop and increase company sales volume.

Desired Qualifications:

  • Strong interpersonal skills

  • College Degree

  • 1-2 years experience as primary point of contact for an organization

  • 1-2 Years sales experience

  • confident in daily decision making concerning others' schedules

  • Energetic personality

  • Well organized and ability to work independently

  • Ability to perform at a high level

  • Any familiarity with construction, hvac, plumbing, electrical, or other trade.

Feel free to visit our website:

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Sales And Service Coordinator

Balance Point Heating Air Conditioning