Sales And Customer Service Manager

Overview

Where Better Careers Begin!Massage Envy Woodinville 14213 NE Woodinville Duvall Rd. Woodinville, WA 98072

Are you a natural Sales Professional who loves to sell AND inspire others to succeed? At Massage Envy Woodinville, we support you to be your best while you provide unexpectedly wonderful customer service that helps inspire our clients to commit to their self care journey - AND coach our team team to to the same!

Perks & Pay:

• Competitive base pay of $23 - $25 per hour plus commissions

• Employer sponsored healthcare including medical, dental and vision plans

• Matching 401(k) plan

• Paid time off for full time employees

• Employee Assistance Program

• In-depth product and service training

• A free massage, skincare or stretch service each month with a 50% discount on additional services.

• Generous employee discounts on retail products

Qualified Candidates:

• Have demonstrated success in sales and account management, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required

• Are natural leaders who can build relationships while motivating, coaching and supporting a team

• Can have tough conversations in a professional and constructive manner

• Can build upon our strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission

Day-to-Day:

• Coach and inspire our Front Desk Sales Associate team to achieve their goals while achieving your own. Everyone wins!

• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance

• Effectively resolve customer challenges while maintaining a safe and therapeutic environment

• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly

• Develop positive relationships and build confidence with employees, members, and guests

Culture & Support:

• Award programs (like Manager of the Year)

• Training and Development that is invested in YOUR success

• A caring community that strives to celebrate individuality and share knowledge

• Transparent management with crystal clear communication and a willingness to take feedback - it goes both ways!

If you're ready to lead the charge to help people feel their best, we can't wait to meet you.

We are excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.

• ME SPE Franchising, LLC ("ME SPE") is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC ("MEF"), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.

Salary

$23.00 / hr. - $25.00 / hr.