Sales And Customer Care Representative

Job Description Job Description We are proud of our welcoming company environment where team members receive positive feedback, positive energy, and a place of personal and professional growth. Our Sales and Customer Care Representatives use a team approach to achieve truly remarkable service levels for both our clients and external customers. Our Sales and Customer Care Representative position is more than just a job, it's an opportunity. An opportunity to gain life experience that goes far beyond just serving a great product in a friendly environment. All we ask of our Sales and Customer Care Representatives is to put in the time in order to reap the reward Are You? Passionate about entrepreneurship Unstoppable in the pursuit of achieving your goals Driven to continuously learn new techniques Relatable to diverse groups of individuals Looking for growth opportunities Eager to grind and get your hands dirty What you’re responsible for: Manage customer complaints efficiently and ensure a resolution in a timely manner Acknowledge, empathize, and resolve customer inquiries and maintain professional relationships Provide product and service information to resolve issues and serve customers in person Utilize sales techniques to enhance the customer experience, up-sell, and exceed sales goals Ability to exercise flexibility, initiative, good judgment, critical thinking, and discretion Keep office and conference room areas clean, sanitized, and maintained Display a positive composure and enthusiastic tone while assisting customers What we look for: Someone with experience in customer service or sales Someone eager to derive their own success Someone positive and enthusiastic about taking on new avenues Someone creative and able to think outside the box Someone who assists in making others feeling comfortable and building meaningful relationships Someone who excels in a team environment as well as independently This position requires in-person customer service and sales (commission based)