Sales And Client Support Coordinator

Lensa West Chester , PA 19380

Posted 4 months ago

Lensa is a 4-year-old rapidly growing recruitment advertising & data services company, with over 70+ employees. Our global headquarters are located in West Chester, Pennsylvania, and product, design, and engineering team located in Budapest, Hungary.

Lensa is a fun, casual company with a serious mission - to help jobseekers connect with great hiring companies.

The successful candidate will report to the Chief Revenue Officer, and will be responsible for oversight and management of all day to-to-day sales support and client relations efforts for the organization. The successful candidate will work out of our beautiful downtown West Chester, Pennsylvania location, with frequent interactions with our International office, our domestic sales team and our client base in the US and around the world.

As the company continues to grow, this opportunity may lead to future supervisory or managerial opportunities.

Responsibilities include:

  • Setting up all new advertising campaigns by advertisers, monitor the effectiveness of the campaigns, and ensure that clients are happy with their engagement with Lensa;
  • Liaise with the Lensa tech team as it relates to features, enhancements to deliver campaign assets, monitor in-process campaigns, and communicate with the Lensa team and the client to ensure that campaigns are quickly executed;
  • Monitoring and review of client campaigns, facilitate calls and where applicable, in-person meetings to help customers succeed;
  • Assist in the development and design of operational procedures to streamline on-boarding, maintenance and monitoring of client activities;
  • Support the sales team through contract creation, pricing requests, and other sales augmentation as needed;
  • Managing vendor contracts for any sales and support services which may include sales tools, lead generation tools, CRM systems, and other sell-side products and services that are used throughout the business;
  • Attending industry trade shows and conferences as needed;
  • Other Ad hoc tasks & projects as assigned;


The successful candidate will have the following attributes:

  • Strong written and oral communication and grammatical skills;
  • A BS or BA Degree or equivalent experience;
  • At least 2 years of customer-facing sales support or client support experience in a B2B environment;
  • Prior experience working within the field of online marketing, online lead generation, website design, display advertising, online lead generation, media planning, social media, digital media, or Internet recruiting industries (strongly desirable);
  • Ability to work independently and think proactively to find new business opportunities with existing clients and support continued client success with Lensas products & services;
  • Ability to think analytically, analyze data, and make business decisions and recommendations to clients on campaign improvements
  • Possess strong organizational behavior skills and a strong attention to detail;
  • Excellent PC experience and Microsoft product suite experience with an emphasis on Excel,
  • Cloud-based services like GMail, Google Docs, Skype, Jira, Trello and Mac PC experience is also strongly desirable;
  • Ability to adapt quickly, innovate within your role, and self-manage to help improve operational efficiency and effectiveness;


Lensa offers a flexible benefits package, including Health Insurance, Dental, Vision, Short Term & Long Term disability and Life Insurance, paid parking, and other benefits.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Client Success Specialist Health & Welfare (Erisa) Compliance


Posted 1 week ago

VIEW JOBS 10/9/2019 12:00:00 AM 2020-01-07T00:00 > Job Description Are you an extremely detail-oriented individual, with in-depth knowledge of health and welfare benefits and the laws dealing with them? Do you enjoy working with clients and brokers to deliver high-quality compliance documents such as wrap plan documents and SPDs? Have you been a paralegal in the benefits field? If so, then this position is for you. The Client Success Specialist, ERISA Compliance is responsible for assisting employers, brokers and benefits professionals with the creation of customized ERISA plan documents and Forms 5500 for their employee health and welfare benefit plans. PrimePay needs a motivated individual with exceptional attention to detail to fill the role of Client Success Specialist, Health and Welfare (ERISA) Compliance. Proficiency in health and welfare compliance and familiarity with IRS and DOL rules and regulations including ERISA, ACA, COBRA and HIPAA is required. The ability to work independently and with a team, and to manage multiple clients, is a plus, along with strong organizational and problem-solving skills. Strong client relationship management skills and the ability to speak and write in a professional and pleasant manner will be abilities that the successful candidate must possess. In this position, you will create customized ERISA wrap documents and Forms 5500 for their employee health and welfare benefit plans. The key responsibilities include but are not limited to: * Assist employers in the creation, customization and quality review of comprehensive ERISA plan documents (including Summary Plan Descriptions) * Provide technical guidance and training for prospects and clients, referral partners and the PrimePay internal team as needed * Work directly with the HR & Benefits services sales team to manage and facilitate the sales process with employers. * Update and maintain employer and benefits plan information in a Microsoft Access database to ensure accuracy, which includes proper billing of clients. * As appropriate, prepare 5500, DFVCP submissions, and Summary Annual Reports for employers using Relius and/or EFAST2 filing submission systems. Requirements: * A minimum of two years of practical experience in employee benefits law or employee benefit administration required (participating in a benefits plan does not fulfill the requirement). * BA/BS degree required; a paralegal or legal studies certification is an acceptable alternative. * Highly proficient in Microsoft Office, especially Word and Excel * Experience with Microsoft Access or another relational database is a strong plus * Experience with SunGard Relius or EFAST2 is a plus * Experience with Salesforce a plus PrimePay offers medical, dental and vision insurance, 401(k) with matching, paid time off, paid holidays, flexible spending account, life insurance and STD/LTD. Primepay West Chester PA

Sales And Client Support Coordinator