Rosewood Hotels & Resorts Dallas , TX 75201
Posted 1 month ago
Job Description
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Job summary -
To maintain a positive public image for Rosewood Mansion on Turtle Creek while actively supporting the sales, catering, marketing and revenue team through an efficient and smooth execution of all department duties.
Essential Duties and Responsibilities - (Key Activities)
The following are specific responsibilities and contributions critical to the successful performance of the position
Perform all administrative tasks for the department
Receive and distribute sales and catering inquires
Prepare and distribute daily and weekly catering function sheets
Maintain sales and catering filing system
Maintain accurate files in Delphi/Sales Force
Maintain weekly and monthly Delphi/Sales Force audit reports
Prepare door cards, menu cards, a la carte menus, buffet labels, welcome packets, etc. for groups and events
Setup WiFi and instruction cards for all groups and events
Order AV and floral orders on a weekly basis and review daily for additions/changes, etc.
Book and coordinate all in-house meetings and events
Prepare banquet checks and monthly department sales summary
Provide RFP assistance for corporate, group and catering managers
Work with managers on proposals, contracts, client events, sales trips, special projects, etc.
Assist managers with monthly and quarterly production reports
Maintain adequate supplies and produce departmental orders through Birch Street ordering procedures
Provide marketing support, particularly during marketing budget process
Create Open Table restaurant reservations
Facilitate site visits and tours for managers when required
Book bridal portraits as required
Create, log and monitor all gift certificate requests
Assist Sales Manager with Travel Industry requests and bookings
Research and coordinate commission payments on weekly basis
Coordinate catering room reservation requests and wedding comp usage requests
Provide Group Rooms Control support
Rooming lists
Audit Sales Force and Opera
Routing
Group Room booking links
Courtesy (elastic and non-elastic) room requirements
Experience -
General Skills -
Perform job functions with attention to detail, speed, and accuracy
Prioritize, organize and follow-up on all actions
Be a clear thinker, remaining calm and resolving problems using good judgment
Follow directions thoroughly
Understand guest service needs
Work cohesively with co-workers as part of a team
Work with minimal supervision
Maintain confidentiality of guest and client information and pertinent hotel data.
Technical Skills -
Strong written and verbal communication skills
Proficient in Word and Excel
Exceptional interpersonal skills - able to work closely with all internal associates
Ability to prioritize and organize work assignments
Affinity for detail
Ability to meet deadlines
Education or Certification -
Language -
Physical Requirements
About Us
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One of the most romantic hotels in Dallas, Rosewood Mansion on Turtle Creek retains the intimate ambience of the private residence it once was. Meticulously restored interiors and impeccable service, attentive associates and thoughtful amenities make it an icon among Dallas luxury hotels. For decades, the Mansion Restaurant has been acclaimed as one of the best restaurants in Dallas for fine dining. A proud tradition of culinary excellence is at the heart of all dining experiences at Rosewood Mansion on Turtle Creek, which also presents guests with options for al fresco and in-room dining.
Rosewood Hotels & Resorts