The Sales Agent for Green Mountain will be responsible for generating face-to-face conversations with prospective customers to promote and sell products and services in various settings. The primary goal is to acquire new customers and enroll them. Sales Agents will be responsible to achieve goals set by the Sales Team Lead and/or Area Manager. They will also work closely with other members of the Sales Team to determine best practices, maximize customer satisfaction, learn market trends, and support sales and marketing initiatives.
Based on information provided by the customers, discuss and assist customers' fit to match with the most suitable price plan and promotion/incentive
Achieve and maintain set performance metrics while providing best-in-class service
Efficiently navigate order entry system(s) as necessary
Utilize and exercise compliance standards for securing customer information
Abide by site rules and regulations, including all company safety rules/regulations
A high school diploma or GED equivalent is required, and must be 18 years of age or older
Additional Knowledge, Skills and Abilities:
1-3 years sales or other customer-facing experience preferred, or other applicable work experience.
Excellent communication through oral and written form
Proficient mathematical/analytical skills
Ability to work effectively both as an individual and a member of a team
Ability to communicate clearly with customers --in person while maintaining composure and control, when possible follow-up may be needed
Must be able to work independently and multi-task
Proficient in MS Office applications, specifically Excel
May occasionally require lifting as appropriate to perform duties and responsibilities
Working onsite at assigned location(s) or event(s) within an assigned geography
Must be available to work evenings and weekends
This position is a part-time position eligible for commission incentives and/or targets provided by the Team Leads and/or Area Managers
NRG Energy, Inc.