Sales Administrator

MGA Entertainment Van Nuys , CA 91401

Posted 8 months ago

Position Requirements:

Education/Experience:

  • College Degree Preferred
  • 2-4 years of experience in Customer Service or Sales Administration with initiative and self-motivation

Skills/Knowledge/Ability:

  • Exceptional planning and organizational skills to manage all projects.

  • Excellent professional oral and written communication, collaboration and presentation skills.

  • Ability to multitask in a fast-paced, sales-driven environment.

  • Proficient with Microsoft Office including Intermediate/Advanced skills in Word, Excel and PowerPoint.

  • Experience with retailer websites systems such as (TRU Extranet, Kmart Workbench, Wal-Mart Retail Link, Target Partners Online) Helpful, however, not required.

  • Resourceful/problem solver.

Authority:

  • Sales Administrator is an independent position, reports directly to Manager of Sales Administration.

Key Result Areas and Activities

Administrative:

  • Provide customers with direction, guidance and support always striving to meet the company's strategic objectives.

  • Communicate professionally and quickly with numerous departments, buyers, Sales Reps over the phone and in person.

  • Manage sample requests and support all sales presentation materials with production/prototype samples, documents and mockups.

  • Provide Customers with images (hi/low res), CDs, sell-sheets for websites and buyer requests.

  • Support customer plan-o-grams with images, packages and product.

  • Create, maintain and update Customer Trade agreements and miscellaneous charges, programs and terms all season each year.

  • Manage all item data, item Set up and Customer Website Management (item management/ all dimension variations, populate copy/features from sell sheets, insert/format images, shipment information, warranty requirements, quality/certification and all other forms and requirements requested by our customer).

  • Create and maintain Customer Quotes (i.e. pricing dimensions etc) with all relevant changes.

  • Forecasts updates and maintenance as needed.

  • Additional projects/work as needed.

Order Processing (Domestic/International):

  • Verify incoming orders for item accuracy (case packs, pricing etc when system flags order) and inventory availability

  • Collaborate closely with Sales Manager(s) to ensure orders successfully fulfilled within ship window timeline

  • Supply tracking information if necessary and requested by account

  • Knowledge of accounts' order status

Reporting:

  • Open Order/Invoice Reports

  • Other Reports as needed

Returns:

  • Return Policy per account and policy

  • Analyze/ Input/ track return to ensure its viability and validity

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Sales Administrator

MGA Entertainment