Sales Admin/Desk Assistant

Job Title: Desk Assistant (Sales Team Administrative Assistant)

Department: Motorcycle Sales

Supervisor: Sales Manager and/or General Sales Manager

Summary Description

Assist the Sales Management Team with administrative work and data entry to provide a more fluid buying experience. Responsible for providing a full range of administrative support. Daily work performed under the direct supervision of the Sales Management Team and requires a high degree of accuracy and discretion, as many of the documents handled are extremely sensitive.

Duties and Responsibilities

• Provide prompt, dependable, high quality, word processing to the Sales Department and Business Managers.

• Provide high quality assistance to personnel to ensure a smooth running and productive sales environment.

• Prepare letters, reports, financial contracts, and other correspondence.

• Set-up and maintain an accurate easy to access filing system for all important documentation.

• Package deals, track down titles, help find information needed to help fund/finalize deal.

• Create schedule in ScheduleBase for Sales Department.

• Create motorcycle hang tags in compliance with state regulations and company policies.

• Analyzes and verifies customer information provided from Fit Specialists and ASMs and then enters information exactly as it appears in Lightspeed/Talon.

• Prints reports from Lightspeed/Talon, Google Docs, H-Dnet, and other dealership systems as requested.

• Updates notes and other information in various Google Sheets.

• Perform other related duties as assigned or requested.

Supervisory Responsibilities

• None

Qualifications & Job Requirements

• High school diploma or the equivalent.

• 2+ years' customer service experience.

• Must possess a positive attitude and show enthusiasm for the products we sell.

• Must be computer literate and proficient with Microsoft Office Suite, along with general email/internet.

• Experience using various Google Drive applications to include but not limited to Google Sheets and Google Docs a plus.

• Must be able to multitask and input data with accuracy and efficiency in a high paced environment

• Good verbal communication skills.

• Pleasant phone manner.

• Must maintain a professional appearance and a neat, well organized work area.

• Valid driver's license and a good driving record.

Physical Demands

• Requires the use of both hands.

• Frequently works on a computer in a typical office environment.

• Occasionally required to bend, stoop, crouch, reach, and lift 25lbs of material.

• Requires standing and/or walking for extended periods of time.

Working Conditions

• The noise level in the work environment is usually loud.

• Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.

• Occasionally exposed to exhaust fumes or other airborne particles.