Sales Admin

Do you have a strong work ethic and the desire to join an organization that invests in its people through cross-training and development? ClarkDietrich fosters a work-life balance and offers competitive compensation and benefits. Join a team that is STRONGER THAN STEEL℠ by applyingto the Sales Administrator position at our [location], location.

SUMMARY

Greets, welcomes, and directs all visitors and employees. Directs all phone calls to the appropriate person and answers questions. Supports the Sales department. Serves as a support role when an Account Representative is out of the office and creates reports when necessary.

ESSENTIAL DUTIES AND RESPONSIBLITIES

• Directs all phone calls to the appropriate person and answers questions

• Serves as customer contact for Order Management

• Builds and maintains customer relationship

• Initiates production cycle by receiving and entering orders for production

• Reviews pricing & product for accuracy

• Works with the sales manager to meet or exceed company metrics

• Coordinates & schedules daily shipping schedule and the filling of partial truckloads while working with shipping coordinator

• Advises customer of ship dates and times, schedules daily truck schedule with accurate delivery dates , follow up to assure on time delivery

• Serves as customer contact for all Quote management

• Enters quotes with pricing guidelines

• Faxes or emails quotes to customers and sales reps , follow up on current quotes

• Tracks and follows up on quotes

• Establish a means of regular contact with customers and record market information

• Establishes regular calling patterns to customer base & logs significant discussions in CRM

• Communicates pertinent information to account reps, territory managers and plant management

OTHER RESPONSIBILITIES

• Attends morning shipping update meeting

• Dispatches literature requests

• Resolves sales adjustments (credits)m coordinates returns/pick ups, logs necessary incident utilizing CRMs

• Maintains and updates Customer contact information

• Attends regularly scheduled sales training meetings

• Assists other reps with duties when needed

• Limited travel to assigned territory