Sales Account Manager

Topgolf Edison , NJ 08817

Posted 1 week ago

Overview

The Sales Account Manager (AM) is responsible for selling the exciting experience of Topgolf primarily through contracted events. The primary event market of focus for AM will be corporate clients which the AM will work directly with to build their perfect event. The AM will also assist with social market bookings as demand dictates in accordance with the company's guest centric lead response Standards. AM is responsible for delivering outstanding guest service throughout all stages of the sales process including ongoing post-event follow-up to ensure repeat business and referrals. The AM is also expected to foster new client opportunities via outbound efforts and networking in the community to drive

sales.

Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Key Responsibilities

  • Contribute to overall venue sales team revenue goals by meeting or exceeding personal sales quotas as assigned by DOS in advance on a monthly (period), quarterly and annual basis

  • Strive to deliver an unparalleled guest experience on the phone, via email and with in-person communication from inquiry stage to post-event follow up

  • Foster client relationships through ongoing communication with contacts to ensure repeat business and referrals

  • Manage all assigned leads with the utmost sense of urgency and in accordance with the company's lead response time Standards

  • Create, manage and confirm Event bookings using Delphi sales system including the documentation of all prospect and event client communication

  • Utilize established reports and dashboards to ensure personal sales Key Performance Indicator's (KPI's) are being met or exceeded

  • Partner with DOS (Director of Sales) to foster a fun, competitive, results centered and engaged sales culture/environment

  • Be open and eager to learn new sales skills

  • Work in collaboration with the sales team and other departments within the venue

  • Proactively strive to maintain high levels of quality, accuracy, and process consistency

  • Detail any changes/updates to events and any specific needs for a successful event execution by Operations and Culinary based on the guests' expectations

  • Work venue sales office shifts each week as assigned by the DOS in accordance with company Standards for AM role

  • Proactively engage in outbound sales activity and networking in the community in adherence to established business development Standards for the venue and AM role in an effort to grow sales revenues for events

  • Participate in all daily and weekly Sales Team meetings as well as bi-weekly 1-on-1's with DOS

  • Other duties as assigned

  • Embrace and Promote Topgolf's Vision and Mission through our Core Values of Fun, One Team, Excellence, Edgy Spirit and Caring

Key Qualifications

  • 5+ years of current sales experience, preferable in hospitality, restaurant or entertainment venue focused on event/ticket sales

  • Bachelors Degree in Business Administration, Sport Management, or Sales/Marketing preferred. Will also consider applicants with relevant work history

  • Ability to communicate effectively with new guests, return guests, co-workers and management

  • Strong computer skills, particularly with Excel, Word, PowerPoint and CRM Applications

  • Strong interpersonal and people skills as well as written and verbal communication skills

  • Solid organizational and project management skillsets

  • Capable of managing multiple projects/programs simultaneously, while remaining calm under pressure

  • Excellent pace and energy, self-motivated

  • Ability to maintain and project professionalism, internally and externally, at all times

  • Flexible in approach; can readily adapt to business and team needs and changes

  • Excellent self-accountability for high personal standards of conduct and professionalism

  • Process-oriented, highly organized, fast and accurate, able to work well under pressure and meet deadlines

Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Account Manager Medical Publications

Cello Health

Posted 6 days ago

VIEW JOBS 4/9/2021 12:00:00 AM 2021-07-08T00:00 <h3>Why Cello Health Communications?</h3><p>At Cello Health Communications, we care passionately about the science and making evidence matter across the entire healthcare spectrum. We are expert communicators blending science, strategy and creative to optimize the evidence, articulate the story and navigate appropriate channels to impact outcomes and change behavior. Our work covers a wide range of disease areas and activities in the field of scientifically focused communications in all channels, including digital.</p><p>Our skills are proudly on display through the energy of our people, who strive for excellence in all they do. And our collaborative approach coupled with the exceptional talents of our growing organization offer a unique experience and career within healthcare.</p><p><br></p><h3>About you</h3><p>We are looking for an Account Manager with a ‘can-do’ spirit, who is an excellent communicator. You have a passion for delivering high-quality projects and supporting business growth. You will work as part of a dynamic team to ensure our clients are provided excellent evidence-based communications solutions. Specifically, we are looking for someone who is:</p><ul> <li>Constantly curious with a relentless interest in learning</li> <li>Able to demonstrate outstanding project management skills and excellent judgement under pressure</li> <li>Excellent communicators with strong interpersonal skills</li> <li>Able to remain calm in the face of shifting priorities and client demands</li> <li>Collaborative in style and a team player</li> </ul><h3>The role</h3><p>The Account Manager is the primary client contact for the successful management of an account or accounts on a day-to-day basis with a focus on the execution and completion of client projects. We are looking for an experienced and effective Account Manager to successfully lead a cross functional team(s) and initiate, develop and maintain client contact and communication.</p><p><br></p><h3>The role requires a balanced ability to</h3><ul> <li>Manage assigned account(s) and proactively assess, clarify, and validate project needs on an ongoing basis to ensure timely and cost-effective achievement of project milestones while ensuring client’s expectations and requirements are met</li> <li>Independently provide clear and concise communication and information to client, both verbally and via email</li> <li>Prepare for and lead internal and client status meetings</li> <li>Accurately prepare client meeting materials (i.e. agenda, slides, meeting minutes, etc.)</li> <li>Attend and contribute to onsite client meetings as required</li> <li>Understand and ensure the team follows all client required standard operating procedures and compliance requirements</li> <li>Oversee and manage all financial aspects of the account(s)</li> <li>Maintain accurate records within client chosen publication technology program (i.e. Datavision or PubSTRAT)</li> </ul><p><strong>Requirements</strong></p><ul> <li>3-5 years’ account management experience in a pharmaceutical or healthcare communications agency required</li> <li>Publication planning experience required</li> <li>Medical/Marketing Communication or Business degree preferred</li> <li>Proven ability to effectively manage multi-disciplinary teams (internally and externally)</li> <li>Experience working with publication management software</li> <li>Working knowledge of Microsoft Suite</li> </ul><p><strong>Benefits</strong></p><p>We continually work to provide our employees with a competitive package, including:<br>• 401(k) offering with Company Match<br>• Comprehensive health insurance plan options, local or national<br>• Dental insurance option<br>• Vision insurance option<br>• Employee Assistance Program – providing colleagues &amp; families with support via an outside benefits provider<br>• Employee life insurance<br>• Long &amp; short term disability coverage<br>• Company paid vacations throughout the year<br>• Paid Time off</p> Cello Health Edison NJ

Sales Account Manager

Topgolf