Sales Account Manager

Estes Express Lines, Inc. San Bernardino , CA 92401

Posted 2 months ago

Job Summary

  • Develop and implements strategies to maintain and/or expand sales and promote Estes transportation services within an assigned territory

  • Provide reports on the sales activities for a given period of time

  • Interface with the customer to understand the customer's overall objectives and requirements

  • Contact customers on a regular basis to maintain account relationship

  • Advise customer of Estes' new product and service offerings and obtain feedback on service products

  • Share details with customers on additional offerings to provide value added service

  • Expedite the resolution of customer concerns

  • Prepare and conduct service presentations to the customer

  • Contribute to the quarterly/annual business forecasting by providing account trends and future customer needs

  • Promote world-class customer care throughout the terminal

  • Meet and exceed predetermined sales goals and objectives and reports on progress weekly

  • Regular attendance is required

  • This is not an all-inclusive list of job requirements and/or duties and may not contain all capabilities necessary to perform the job at all times due to circumstances; Operational, safety and other needs may require the employee to perform any and all other duties as assigned; Employees are expected, and must be able to perform all such duties and tasks

Qualifications

  • Bachelors Degree or any combination of education and experience which would provide an equivalent background; Master's Degree a plus

  • Minimum of one to three years of experience in the LTL industry preferred

  • Must have a valid driver's license

  • Must have good computer skills (AS/400 and MS Office a plus)

  • Must be willing to travel with possible overnight stay's about 25%

  • Must be able to manage multiple location accounts

  • Proven ability to handle complex pricing programs

  • High level of supply chain knowledge to address a customer need

  • Possess excellent verbal and written communication and listening skills

  • Must be organized

  • Must have proven leadership and team building experience

  • Must have a strong work ethic and good problem-solving skills

  • Must be able to work all shifts and in all areas relative to the needs of the terminal

  • Must be able to comply with all company policies, rules, procedures and Code of Conduct

  • Must be able to interact well with others

  • Must be able to work independently, or in a team setting

  • Must be capable of working under tight time constraints in a high volume environment with multiple priorities

  • Must be able to lift approximately 10-15 lbs., or more if required by the essential functions of the job

  • Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines

  • Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check

  • Must be authorized to work in the United States

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Sales Account Manager

Estes Express Lines, Inc.