Sales Account Manager - Chicago

Spirit Cruises Chicago , IL 60602

Posted 3 months ago

Job Summary:

Inspired by our commitment to excellence, the Sales teams at our Company* create unforgettable memories for our guests. The successful Account Manager will successfully execute the sales plan for their assigned market segment and sub-segments, maximizing revenue generation from that territory.

Essential Functions:


  • Develop comprehensive knowledge of guest and market needs

  • Execute the sales plan using effective sales techniques

  • Lead Generation- Network through current guests, telemarketing, attending trade shows and industry events, requesting referrals

  • Sales Conversion- Successfully convert prospects to clients by conducting telephone sales calls to both new and existing guests, and using effective closing techniques

  • Identifies guest needs and utilize in-depth product knowledge to prepare winning proposals

  • Balances Company and guest needs to create win/win situations

  • Convincingly presents proposals over the phone and in person during site inspections and appointments

  • Successfully upsells existing clients to higher value items

  • Handle objections and resolve guest problems

  • Establish relationship with associations/business organizations (e.g. Chamber of Commerce, Convention & Visitors Bureau)

Guest Service

  • Ensure prompt responses to guest inquiries

  • Ensure complete and accurate product details are communicated to the Food & Beverage (F&B) and Operations team to ensure proper product execution

  • Follow up with guest within 24 hours after the cruise to further develop the account and to:

  • Thank guest

  • Discuss other events

  • Obtain cruise feedback

  • Set up next meeting

  • Rebook for next year

  • Get referrals

  • Work with Director of Sales to resolve all guest issues


  • Use Salesforce CRM system to effectively plan and manage the activities in the assigned markets and to track productivity of these sales activities

  • Use Salesforce CRM & Reservation systems to accurately book and manage reservations and cruise details

  • Maintain organization through time management, setting priorities, and accurate paperwork

  • Work with Sales Associate to collect payments and keeps accounts receivables up to date

Additional Responsibilities:

  • Attend applicable meetings as designated or necessary

  • Other duties as assigned by the Director of Sales


The successful Account Manager will attain personal selling goals, will personally contribute to the unforgettable guest experience, will be favorably viewed by supervisors and peers, and will be swift and efficient in the execution of their assigned duties. Performance will be measured by sales achievement, management evaluation, and feedback from peers on the city's team.

Job Specifications / qualifications:

  • Bachelor's Degree in a discipline related to the work of the position preferred OR Associates Degree with 1-2 years additional sales experience

  • Minimum of two (2) years' total sales experience consisting of at least one (1) year outbound telephone sales experience

  • Hospitality experience preferred

  • Strong written and verbal communication skills

  • Analytical skills required in order to identify and exploit selling opportunities

  • Proficient computer skills, including Microsoft Office, CRM and reservation software

For purposes of this job description only, references to the 'Company' are to the following subsidiaries of Entertainment Cruises Inc.: Premier Yachts, Inc., Mystic Blue Cruises, Inc., Seadog Ventures, Inc., Spirit Cruises, LLC. You are employed by one of these subsidiaries, not by Entertainment Cruises Inc.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Cortex Named Account Manager Chicago

Palo Alto Networks Inc.

Posted 2 days ago

VIEW JOBS 8/21/2019 12:00:00 AM 2019-11-19T00:00 Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We have the vision of a world where each day is safer and more secure than the one before. These aren't easy goals to accomplish – but we're not here for easy. We're here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Your Career As a Cybersecurity Portfolio Sales Specialist, you will cover Majors Accounts in the region. Your portfolio includes Advanced Endpoint Protection (Traps), Cortex XDR - Investigations and Response, Cortex XDR - Analytics, Autofocus and Cortex Data Lake. As a member of the Palo Alto Networks sales team, you will report to the Director, Cortex XDR Sales and will partner with the Major Account sales teams for your region. In this role, you and your Systems Engineer will drive the sales for our Endpoint, Behavioral Analytics, and SOC security solutions, delivering our initial customers, and growing your territory. You will own your territory to deliver above quota sales performance. In addition, you will build strategies with Security Focused Channel partner to drive integration of our products and increase in sales. You will drive adoption and understanding of our product suite within our Channel Teams, signing new partners and growing revenue. Your Impact * Extensive domestic travel is required, International travel may be required as necessary * Prior experience selling endpoint and SOC security-based products (such as Malware/Exploit Prevention, Anti-Virus, White Listing, SIEM, and other techniques) or SAS, Behavior Analytic or Logging tools in the Commercial and Enterprise markets working in a fast-paced start-up environment Your Experience * BS technical degree or equivalent * 5-10 years of above quota sales experience as a Regional Sales (Executive)/Manager selling End Point solutions * Self-motivated * Strong communication (written and verbal) and presentation skills, both internally and externally * Enterprise sales experience with and actionable rolodex of decision makers * Superb organizational skills * "Whatever it takes" attitude and motivation to deliver above quota performance * Prior startup experience, experience being one of the first RSMs into an organization * Experience working with Channel partners and understanding of a channel centric go to market approach The Team Palo Alto Networks has brought technology to the market that is reshaping the cybersecurity threat and protection landscape. Our ability to protect digital transactions is limited only by our ability to establish relationships with our potential customers and help them understand how our products can protect their environments. This is where our sales teams come in. Our sales team members work together with large organizations to keep their digital information safe. Our passionate sales teams educate, encourage, and empower our potential clients. As part of our sales team, you are empowered with unmatched systems and tools, including a dedicated Systems Engineer, constantly updated research and sales libraries, and a team built on joint success. You won't find someone at Palo Alto Networks that isn't committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are driven by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. You're an amazing sales person – you're just looking for something more substantial and challenging as your next step. Our Commitment We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. To learn more about our dedication to inclusion and innovation, visit our Life at Palo Alto Networks page and our diversity website. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. Additionally, we are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or an accommodation due to a disability or special need, please contact us at Palo Alto Networks Inc. Chicago IL

Sales Account Manager - Chicago

Spirit Cruises