Heico Corp. Fort Worth , TX 76102
Posted 1 week ago
Overview of the Position:
Account Manager oversees the daily key account quoting, booking, and general administrative activities on assigned accounts.
Essential Duties and Responsibilities:
Daily management and leadership of assigned customer accounts.
Matrix management of Customer Service Representative assigned to your accounts.
Manage day to day customer and vendor quoting activity.
Develop and drive applicable quoting, sales, and gross margin budgets and objectives.
Ensure rigorous compliance to all customer flow down requirements on all customer orders.
Work with cross functional team to optimize inventory levels and supplier performance metrics.
Monitor your bid win/loss ratios and identify trends to ensure market leading promotion of Company products and services.
Review customer activity, anticipate customer needs, and drive customer satisfaction / scorecard metrics.
Accountability to budget control, inventory availability, and customer satisfaction.
Establish and maintain key customer buyer relationships.
Handle Controlled Unclassified Information (CUI) for assigned accounts as required
Handle Federal Contract Information (FCI) as required
Perform other related duties as assigned.
Other Knowledge, Skills, and Abilities:
Demonstrated ability to work in a team environment to achieve business objectives
Open-minded self-starter with the ability to adapt, improvise and problem solve
In-depth knowledge of selling strategies and methods, as well as employee motivation techniques
Strong working knowledge of the company's products, competitive products, and the market
Excellent communication, interpersonal, and customer service skills
Exceptional planning, organizational, and creative thinking skills
Microsoft Office proficiency (Excel, Access, PowerPoint Presentations)
Heico Corp.