Safety Team Member

Safety Team Member: We Care Daily Clinics

Base Pay Rate: $21-23/hour

About We Care Daily Clinics:

We Care Daily Clinics (WCDC) is a warm, welcoming, and modern facility that provides treatment for addiction in a person-centered environment located in Auburn. WCDC seeks to renew hope and purpose for those battling opioid use by removing barriers, providing a holistic approach to recovery, and utilizing evidence-based treatment to restore healthy living. Our top priority is to provide the highest levels of patient-centered care to those we serve.

WCDC is an Opioid Treatment Program (OTP) facility using FDA approved medication paired with behavioral health counseling. Our individual service plans are built around patients in a supportive, safe environment to create a personalized pathway to recovery. In addition to recovery, we also offer planned patient transportation and family and social support.

WCDC's first two mobile clinics launched October 2022 in Seattle and Tacoma. The mobile clinics offer the same evidence-based, quality treatment that is available at the Auburn clinic, including medication for opioid use disorder, behavioral health counseling, peer support, transportation, telehealth, and referral services. A third mobile unit will be launched later this year in the SODO district.

Job Description:

The Safety Team Member will be responsible for conducting visual observations throughout the Clinic and maintaining operational health and safety standards set by Clinic Operations. The Safety Team Member will promote social distancing best practices amongst Patients and team members. They are responsible and accountable for the safety and security of patients, employees and visitors of the clinic buildings and grounds.

Responsibilities:

• Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards and safety standards.

• Responds to emergency code calls and completes incident reports on each code.

• Conducts scheduled routine inspections of building, parking lots, grounds, and property to ensure all fire and safety policies and regulations are followed for the safety of all patients, employees, and visitors.

• Enforces parking regulations as well as being present in the parking lots during scheduled shifts.

• Maintain the patient waiting areas including parking lot to ensure cleanliness.

• Promote use of sanitizer stations posted throughout the facilities and ensure they are fully serviceable. Ensure sanitizing stations are regularly filled; signage is posted and cleaned. Rotate throughout the property to ensure high visibility.

• Work with the Department of Public Safety to ensure patients are following social distancing and face mask and assist in the enforcement of policies.

• Assist in providing information to patients regarding safety procedures.

• Responds to individuals displaying unusual, suspicious, or aggressive behavior firmly, but courteously.

• Utilizes conflict resolution skills to deescalate the situation or person, involving management when necessary.

• Ensures security of medications, patient records and any other documentation required by the MSO, the FDA, DEA and/or state agencies.

• Ensures that the clinic protects the rights and confidentiality of all patients to provide each patient with the required medical and clinical care.

• Responsible for crowd control within procedural guidelines, as well as controlling crowds when clinic is at capacity.

• Responsible for transporting patients with company vehicle to and from the clinic when needed.

• Assist with coverage for medication delivery route for active patients.

• Responsible for receiving packages and obtaining mail from the mailbox and at the Post Office.

• Responsible for periodic observation of lab UA processes.

• Conduct routine security surveillance on property and help pull surveillance recordings during incidences for authorized staff.

• Performs other duties as assigned to support the efficient operation of the department.

• Knowledge and compliance with HIPAA policies and procedures.

• Interacts with all staff in a positive and motivational fashion supporting the company's mission and Best Practice Patient Experience.

Education:

• High School Diploma or GED equivalent required.

Qualifications:

• Valid driver's license required.

• Minimum one (1) year of customer service experience preferred.

Experience:

• Basic knowledge of computers and programs to include MS Office, PowerPoint, and Outlook.

• Read and understand departmental policies, rules, regulations.

• Quick thinker, reactive and being able to show initiative.

• Understand and carry out oral and written instructions and explain them to others.

• Communicates clearly and concisely, both orally and in writing, with proper spelling, grammar and punctuation.

• Operates a two-way radio to communicate with the communications center.

Certificates/Licenses/Registrations:

• First Aid and CPR/AED Certification preferred.

Physical Requirements:

• Ability to sit or drive for a minimum of an eight-hour workday.

• Ability to lift and carry 10-50 pounds.

• Ability to stand at events for minimum of 4 hours at a time.

• Ability to carry out foot patrols.

Characteristics of a We Care Daily Clinics Employee:

If you are:

• Patient-Centered

• Seeks to understand and effectively address the needs and challenges of our patients.

• Quality focused

• Focused on providing quality, evidence-based care to our patients. We utilize a proven model that pairs MOUD with behavioral health counseling in a compassionate environment.

• Highly motivated, detail oriented and organized, with the ability to thrive in a fast-paced environment.

• Committed to a holistic approach that removes barriers for patients, We Care Daily Clinics is the perfect place for the next step in your career.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. The requirements listed above are representative of the minimum knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to satisfactorily perform the essential functions of the job according to specific company requirements. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, disability, or marital status.