Safety And Security - Yellowstone National Park

Xanterra Parks & Resorts Yellowstone National Park , WY 82190

Posted 4 days ago

Overview

Live. Work. Explore. as a part of our Risk & Loss Prevention team in Yellowstone National Park!

Overview:

Our Safety and Security team members play an integral role in continuing our park's daily operation by providing safety and security to all guests and employees. Team members must have computer experience and excellent communication and guest service skills.

We're hiring Safety and Security Guards to Live. Work. Explore. this summer!

Job Summary:

Safety and security members must be a minimum age of 21, be able to work rotating shifts and have excellent guest service skills. These roles respond to emergencies and alarms; conduct safety inspections and are here to answer questions and assist guests and employees.

The Details:Position Type: SeasonalSeason Dates: April 2024 - October 2024Pay: $18.75 - $22.00/hr dependent on position

Schedule: Typical schedule is 40 hours, 5 days/per week (may include weekends, evenings, and holidays)

Why Yellowstone National Park?We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection, we are the primary authorized concessionaire in Yellowstone, and proud stewards of the park.

Life in Yellowstone:

  • Employee housing (dormitory-style) and on-site employee meals (cafeteria style). Room & Board costs equal $17.00/day and are deducted bi-weekly (approximately $234.00) from your paycheck

  • Free on-site laundry facility, Wi-Fi (limited bandwith), and utilities included

  • No Wyoming state taxes deducted from your paycheck

  • A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities

  • Meet people of all ages from all over the country and world!

Benefits and Perks:

  • Free Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more)

  • Employee discounts on retail, food & beverage, lodging, and activities in Yellowstone

  • Employee discounts at local gateway communities

  • Access to maintained campgrounds and back country campsites inside and around the park

  • Over 1,000 miles of hiking trails inside the park itself

  • Fresh air, breathtaking views, and clear night skies

  • World-class wildlife viewing of bison, elk, moose, wolves, bears, and more

  • Approximately 500 geysers (the largest concentration in the world) and hot springs, including Grand Prismatic, the third largest in the world

Responsibilities

Safety and Security Officer $18.75/hour

  • Patrol assigned buildings and grounds to observe and identify potential safety/security risks

  • Respond to all intrusion and fire alarms and assist in implementing Emergency Response Organization (ERO) procedures within assigned location

  • Respond to medical emergencies and provide care within scope of training

  • Observe, report, and document any violations of policies, rules, regulations, and laws governing the location

  • Perform pre-opening and monthly safety inspections of all buildings, fire extinguisher inspections, and point-of-sales tamper inspections

  • Adhere to all company policies and procedures as well as standards of conduct, ethics, attendance, punctuality and appearance

  • Perform various duties related to ensuring continued excellent internal/external guest service

  • Maintain liaison with local, state, and federal law enforcement/fire agencies regarding security or fire/safety issues

Safety and Security Supervisor $22,00/hour

  • Patrol assigned buildings and grounds to observe and identify potential safety/security risks

  • Respond to all intrusion and fire alarms and assist in implementing Emergency Response Organization (ERO) procedures within assigned location

  • Respond to medical emergencies and provide care within scope of training

  • Observe, report, and document any violations of policies, rules, regulations, and laws governing the location

  • Perform pre-opening and monthly safety inspections of all buildings, fire extinguisher inspections, and point-of-sales tamper inspections

  • Adhere to all company policies and procedures as well as standards of conduct, ethics, attendance, punctuality and appearance

  • Perform various duties related to ensuring continued excellent internal/external guest service

  • Maintain liaison with local, state, and federal law enforcement/fire agencies regarding security or fire/safety issues

  • Audit performance of the guards using tools such as the HIG (How's It Going?) form, and determine what action needs to be taken - coaching, mentoring, retraining, etc. - in order for the guards to succeed

  • Ensure all monthly and daily inspections are being completed in a timely manner, all guards are reading "pass-on" log entries, and all guards are completing the monthly reading requirements (operations manual, tailgates, etc.)

  • Perform regular inspections of security equipment and verify that all guards are using the appropriate form(s) to sign out equipment each and every shift

Qualifications

Safety and Security Guard

  • Must be able to successfully pass a background check as well as a pre-employment drug test.

  • Must be honest, mature, pleasant, self-starting, responsible, friendly, and neat.

  • Must perform all duties in a mature, professional manner,displaying good judgment, diplomacy, objectivity, and sound conflict/crisis intervention and problem solving skills.

  • Must be able to effectively perform duties in a highly stressful or crisis situations and work under pressure without the loss of composure.

Safety and Security Supervisor

  • Must be able to successfully pass a background check as well as a pre-employment drug test.

  • Must be honest, mature, pleasant, self-starting, responsible, friendly, and neat.

  • Must perform all duties in a mature, professional manner,displaying good judgment, diplomacy, objectivity, and sound conflict/crisis intervention and problem solving skills.

  • Must be able to effectively perform duties in a highly stressful or crisis situations and work under pressure without the loss of composure.

  • Be able to obtain BAT (Breath Alcohol Technician) certification and be trained in oral drug and alcohol testing procedures.

  • All Positions

  • Applicants must be at least 21 years of age when they begin employment and have a valid driver's license with a clean driving record.

  • All security staff members must be prepared to work nights, swings, and rotating schedules.

  • All must be proficient in typing, have basic computer skills (Microsoft Word and out look, typing at least 30 wpm), and have strong written and verbal communication skills.

  • All security staff members must be prepared to use first aid, CPR and using an AED machine (training provided).

  • Must have or be able to obtain CPR, first aid, and AED certification through the American Heart Association. (Paid training available through Xanterra).

  • Must be able to communicate professionally and effectively via two-way radio,cell-phone and any other means with a diverse population.

  • Must be able to quickly learn the layout of the assigned location, established policies, procedures and location specific duties.

Physical Requirements

  • Must be willing and able to work any shift (day, afternoon, and overnight).

  • Must be able to work continuously up to twelve hours and, must be able to work a rotating schedule or swing shifts.

  • Requires frequent standing and foot patrol for up to twelve hours. and requires occasional climbing, sitting, stooping, bending, and/or kneeling.

  • Must be able to respond in a safe and prompt manner to emergency situations. This may require jogging long distances as well as climbing multiple flights of stairs while carrying a fire extinguisher.

  • Must be able to lift/carry up to 25 pounds without assistance. Ability to lift more than 40 pounds with assistance.

  • Must be able to shovel snow/gravel during times of inclement weather.

  • Requires the ability to operate a snowmobile.

  • Must be able to lift up to 75 pounds infrequently (e.g. assist emergency medical personnel with loading/unloading patients into and out of ambulances).

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.


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