Cruise America Carson , CA 90745
Posted 2 weeks ago
Job Title: RV Prep (Detailer) Location:
Reports To: Hub Manager Department:
FLSA Status: Non-exempt Job Code:
Supervises Others: No
SUMMARY
The RV Detailer will be expected to clean vehicles to Cruise America specifications prior to rental or sale.
The objective of this job is to provide customers with a clean, operational vehicle and thus a pleasant
rental introduction to Cruise America.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Maintain a neat and organized work area with sufficient supplies.
Provide vehicle familiarization tour and answer customer questions.
Move vehicles to local locations as necessary.
Clean and detail vehicle interior and exterior.
Perform basic maintenance functions.
Detail RVs retired from the rental fleet.
Dump waste from vehicles.
Add propane to vehicles.
Operate cleaning equipment or machines.
Assist manager in planning vehicle needs and daily planning.
Provide exceptional detailing and housekeeping skills for all coach and chassis components.
Perform other duties as assigned.
COMPETENCIES
To perform the job successfully, an individual should demonstrate the following competencies:
Continuous Learning
performance; shares expertise with others.
Job Knowledge
developments; requires minimal supervision.
Customer Service (when necessary) - Manages difficult or emotional customer situations;
responds promptly to customer needs; solicits customer feedback to improve service; responds
to requests for service and assistance; meets commitments.
Communications Able to communicate orally in English with supervisor, co-workers and
customers (when necessary).
Teamwork
goals and objectives; supports everyone's efforts to succeed.
Active Listening Gives full attention to what other people are saying, taking time to understand
the points being made, asking questions as appropriate, and not interrupting at inappropriate
times.
Speaking Talking to others to convey information effectively.
Equipment Selection Determining the kind of tools and equipment needed to do a job.
Quality Management
RV Prep
Job Description
2
September 12, 2016
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required:
Education and/or Experience
Physical Demands
While performing the duties of this Job, the employee is regularly required to stand, climb, stoop, kneel,
walk, reach with hands and arms, use hands to handle, feel or type, and talk or hear. The employee must
occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close
vision, and ability to adjust focus.
Work Environment
Qualifications
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required:
Education and/or Experience
High School or equivalent diploma required.
Physical Demands
While performing the duties of this Job, the employee is regularly required to stand, climb, stoop, kneel,
walk, reach with hands and arms, use hands to handle, feel or type, and talk or hear. The employee must
regularly lift and/or move up to 25 pounds; and occasionally lift and/or move up to 40 pounds. Specific
vision abilities required by this job include close, distance and peripheral vision, depth perception and
ability to adjust focus.
Work Environment
The working conditions are normal for a retail environment.
Acknowledgements
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working
conditions associated with the job. While this is intended to be an accurate reflection of the current job,
management reserves the right to revise the job or to require that other or different tasks be performed
when circumstances change, i.e., emergencies, changes in personnel, workload, rush jobs, or technological
developments.
Cruise America