RR Analytic Services - System Administrator - Level 2

Vaxcom Services, Inc. Annapolis Junction , MD 20701

Posted 3 weeks ago

Required Skills:

TS/SCI with FSP poly active and current

  • Linux (RHEL/CentOS)

  • STE/STN

  • Basic NiFi

  • IAVA/B Patching

  • Openstack (MASH)

  • Basic OS/local network troubleshooting

  • Security Scans using Nessus

  • Account Management

  • Backup/Restore processes

  • Disaster Recovery

  • Creating Network Diagrams

  • Applying Certificates to a system

  • System Sanitization

  • Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.

  • Bachelor's degree in a technical discipline from an accredited college or university is required.

  • Five (5) years of additional SA experience may be substituted for a bachelor's degree.

Qualifications

    • Provide support for implementation, troubleshooting and maintenance of IT systems
  • -Manage the daily activities of configuration and operation of IT systems
    • Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
    • Provide assistance to users in accessing and using IT systems
  • -Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • -Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
    • Provide support for the escalation and communication of status to agency management and internal customers
    • Optimize system operations and resource utilization, and perform system capacity analysis and planning
    • Provide support for the dispatch system and hardware problems and remains involved in the resolution process
  • -Provide in-depth experience in trouble-shooting IT systems
  • -Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
  • -Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
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RR Analytic Services - System Administrator - Level 2

Vaxcom Services, Inc.