Build a better career with MSC.
Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Watch HERE to find out why you should work at MSC and join us as we continue to build a diverse and inclusive workplace.
Requisition ID : 3958
Employment Type : Full Time
Job Category : Information Technology
Work Location : Melville, NY (CSC)
State or Province : New York (US-NY)
Potential Work Location : United States : New York : Melville || United States : North Carolina : Davidson
Position available in Melville, NY or Davison, NC.
BRIEF POSITION SUMMARY:
This person will serve as a partner with business representatives to identify needs, define, prioritize and document requirements for solutions to address business opportunities.
DUTIES and RESPONSIBILITIES:
Build and foster relationships with business users regarding Robotic Process Automation (RPA) related support, inquiries and requests.
Assesses problems and solutions from a business perspective with a focus on what the customer really needs.
Provides accurate timeline estimates for proposed solutions and takes ownership of those estimates.
Addresses daily support issues with urgency and ensure that resolutions are meant to solve the root of the problem.
Ensure project activities are delivered with high quality and on time.
Support business requests to provide business process solutions that increase capabilities, productivity, accuracy and/or efficiencies utilizing the UiPath platform and solutions.
Lead business requirements meetings, participate in technical requirements discussions/meetings.
Create functional business requirement documents.
Capture business requirements / user stories.
Document and execute QA test scripts.
Keep abreast of new UiPath features and functionality using this knowledge to update end users.
Knowledge of dependencies in requirements that may influence other Robotic Process Automation (RPA) solutions.
Participation on large engagements in a targeted / support role.
Perform other related duties as required
Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose.
Participation in special projects and performs additional duties as required.
EDUCATION and EXPERIENCE:
Bachelor's degree in computer science or business administration or equivalent degree, certification or work experience is required.
Two years of formal system development life cycle experience is preferred.
Experience working in the UiPath platform is preferred, but not required.
General business experience including sales, distribution and warehouse is preferred.
Experience with implementing cloud based and on premise business software solutions preferred.
Excellent interpersonal, oral, and written communication skills are required.
Project management skills preferred.
Working knowledge of MS Excel, Word, Project, and PowerPoint is required.
Ability to handle multiple priorities required.
Ability to see the "big picture" while managing several small projects.
Ability to work independently and be self-motivated.
People. Collaboration. Insight. That's how you build something that works.
Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.
We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future.
If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.
Equal Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity.
Nearest Major Market: Long Island
Nearest Secondary Market: New York CIty
MSC Industrial Direct Co., Inc.