Route Supervisor

Responsibilities

Mission Linen Supply is currently looking for a Route Supervisor. The Route Supervisor is responsible for providing support to the Route Sales and Service Representative (RSSR) and ensuring that customers are properly serviced. This is a union position that acts as a liaison between management and route drivers, including the relay of directions and checking routes in. May occasionally fill in for absent drivers.

We are seeking hard working, motivated, and energetic individuals to work for a great company! Mission's culture provides employees a professional, safe and positive work environment with numerous opportunities for growth and success.

BENEFITS: If you are seeking full-time employment with full benefits including; health insurance (medical, dental, vision), a retirement savings program, paid time off (sick, holiday, vacation) and MORE apply today.

Qualifications

DUTIES AND RESPONSIBILITIES

• Schedules and coordinates routes and customer service to ensure that the quality of service provided is in compliance with company standards. Ensures that schedules are adhered to and that routes are covered at all times. Schedules and coordinates special deliveries

• Administers training programs for RSSR in company systems, policies, and procedures.

• Maintains a system for minimizing customer complaints and ensuring that when complaints occur they are handled by the proper management level to eliminate loss of quality business.

• Maintains company goodwill through routine personal contact with customers.

• Ensures proper accounting of all money due the company.

• Supervises the activities of RSSR assigned in meeting or exceeding their weekly sales quotas through expansion of business in existing accounts and identification of potential new business.

• Works with RSSR on their routes. Performs regular account evaluations. Follows‑up on sales campaigns and assists in promoting rental additions and minimizing rental reductions.

• Evaluates routes and completes route evaluation forms. Provides routine reports for the Route Manager as required.

• Inspects delivery vehicles on a regular basis to ensure safety of operation. Conducts defensive driver education programs. Implements and maintains preventive maintenance schedules. Maintains accident reports.

• Checks and approves all paperwork on assigned routes, including credits and addition, add‑ons and step orders, and new accounts and renewals.

Overview

Mission Linen Supply is a family owned, privately held company, and a leading provider of products, services, and supplies to hospitality, medical, and industrial businesses. Founded in 1930 and headquartered in Santa Barbara, the company has grown from a one-man operation to a leading player in the linen rental and uniform business across five western states. Mission Linen Supply is widely recognized for its ability to understand, anticipate, and meet its customers 'needs while providing environmentally friendly goods and services.

Mission Linen Supply is an Equal Opportunity Employer (EEO), Affirmative Action Plan (AAP), VEVRAA Protected Veterans, Federal Contractor and Worker with Disabilities employer. Mission Linen Supply is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, active duty wartime or campaign badge veteran or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment. Worker with Disabilities needing assistance applying please feel free to call HR Office at 805-730-3612.

To be considered for employment with Mission Linen Supply, you will need to apply online at missionlinen.com, select careers and apply for the position you are interested in. We will review your qualifications and will contact you via email or phone if you are selected for an interview.