Farmer Brothers has an excellent opportunity for a Route Sales Representative to support the coffee and tea route based business in the market. In this position, you will be responsible for providing first-class customer care service to all customers. You will sell the organization's products and/or services by interacting with established customers and developing new prospects within an assigned territory/geographic area.
Up selling product lines to customer base
Considers customer's needs and helps resolve customer dissatisfaction and/or problems
Perform minor repair/maintenance of service equipment
Pick/pull customer product orders
Provide support to the branch and local customers
Collect Accounts Receivable from customer base
Manage invoices, inventory and collections on a daily basis
Increases sales volume in all categories and product lines including the addition of one new customer per month/12 new customers per year (new business incentive qualified accounts)Provide customer feedback/requests to management or departments
Create a system to fulfill all promises made to customers
1+ years of route delivery experience in a related customer service business-to-business field
Proficient in assessing customer needs
Ability to lift 50 lbs frequently and 75 lbs occasionally.
Knowledge of foodservice industry
A clean and safe driving record
High School diploma or GED required
The successful candidate will be required to complete a background check (including, but not limited to, employment verification, criminal history check and education verification), a pre-employment drug screen and DOT physical.
Farmer Brothers Company