Route Manager- Commercial & Rolloff Waste Collection

Waste Management Kansas City , KS 66101

Posted 5 months ago

Equal Opportunity Employer: Minority/Female/Disability/Veteran

Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.

I. Job Summary

Manages collection routes and driver/laborer performance on a daily basis in Commercial and Roll-Off lines of business. Top candidates will have solid coaching/mentoring experience and the ability to work in a fast-paced environment.

II. Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

  • Organizes and schedules all necessary resources required to accomplish activities. Coordinates daily operational needs with Maintenance team.

  • Plans, distributes, monitors, and follows-up daily route assignments to ensure customers are serviced per company standards and agreements.

  • Manages the end-of-day check-in process, capturing and communicating key service, safety, and equipment issues.

  • Monitors driver and laborer time and attendance, minimizing overtime and ensuring that drivers do not exceed limits established by regulatory agencies (e.g., 60 hour rule).

  • Reviews weekly demand / volume for routes, determines potential gains from re-routing, and recommends re-routes to the routing specialist.

  • Sets and monitors productivity, service, and safety targets for each route and driver.

  • Assists with data collection and reporting required for incentive pay programs.

  • Promotes a union free atmosphere and where appropriate, establishes collaborative relations with unions.

  • Works with functional groups to resolve employee relations and labor relations issues.

  • Acquires and coordinates temporary workers assigned to assist drivers on routes.

  • Ensures that drivers comply with physicals, drug or alcohol tests, and training required by regulatory agencies.

  • Conducts Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining.

  • Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.

  • Establishes and maintains a clean, safe work environment in compliance with Company/Occupational Safety and Health Administration (OSHA) standards.

  • Documents problem fixes and provides instructions to dispatch/service should problems recur.

  • Communicates and follows-up on sales opportunities, problems at customer site, DVIR repairs, container swaps, and safety issues reported by drivers.

  • Notifies customer service of delivery days for specific areas.

  • Ensures set-up errors and missed pickups are reported and resolved.

  • Documents and maintains records required by regulatory agencies such as the Department of Transportation.

  • Reviews and audits documentation related to route operations on a daily basis (e.g., DVIRs, driver time and attendance, open tickets), following-up where appropriate.

III. Supervisory Responsibilities

This job has supervisory responsibilities for Drivers assigned to the position. This includes responsibility for employee performance reviews and feedback, scheduling time off, employee grievances or complaints, pay changes and job responsibilities.

IV. Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience

  • Education: Associates Degree (accredited), or in lieu of diploma, High School Diploma or GED (accredited) and two (2) years of relevant work experience work in transportation, logistics, warehousing, or solid waste operations.

  • Experience: No previous work experience required.

  • Applicable experience may be substituted for education requirements.

B. Certificates, Licenses, Registrations or Other Requirements

  • None required.

C. Other Knowledge, Skills or Abilities Required

  • Coaching, routing assessments and leading employees are requirements of the role.

V. Work Environment

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

  • Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day;

  • Required to exert physical effort in handling objects less than 30 pounds rarely;

  • Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely;

  • Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements part of the work day;

  • Normal setting for this job is: office setting and/or landfill/outdoor.

Benefits

At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click "Apply."

I understand that applying to this job indicates that I have the legal right to work in the United States. I agree to perform physical duties of this position as outlined in the job with or without reasonable accommodations. I understand that if offered the position, I will be required to pass a drug screen.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Route Service Sales Representative Sanis Ambassador

Cintas Corporation

Posted 3 days ago

VIEW JOBS 12/10/2019 12:00:00 AM 2020-03-09T00:00 Title: Route Service Sales Representative - Sanis Ambassador Location: Kansas City, KS, US, 64120 Requisition Number: 56202 Job Description Cintas is seeking a Route Service Sales Representative - Sanis to provide a thorough cleaning/sanitizing service for customer restrooms, kitchens and other applicable areas. Responsibilities include providing excellent customer service to a set customer base on a weekly, bi-weekly or monthly basis by cleaning and sanitizing all ceramic and tiled restroom surfaces using customized cleaning equipment; driving a customized company-owned step van to and from numerous customer stops throughout the day, as well as lifting and carrying the sanitizing equipment into and out of customer accounts; growing the route by selling additional products to current customer accounts, including soaps, air fresheners, toilet tissue and paper towels; ensuring customer satisfaction by responding to inquiries and requests and pro-active problem solving; cleaning and maintaining the sanitizing equipment and interior of the vehicle. Specific routes and customers are assigned in order to build a rapport with the customers serviced. Skills/Qualifications Required Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment: * Have an active driver's license * Be at least 21 years of age * Obtain a DOT medical certification * Provide documentation regarding their previous employment All successful candidates will also possess: * The ability to meet the physical requirements of the position * A High School diploma, GED or Military Service * The ability to demonstrate a strong customer service orientation * Self-motivation and the drive to work in an environment that relies on teamwork to meet goals * A positive attitude, along with ambition, organization and service spirit Our employee-partners enjoy: * Competitive Pay * 401(k)/Profit Sharing/ESOP * Medical, Dental and Vision Insurance Package * Disability and Life Insurance Package * Paid Time Off and Holidays * Career Advancement Opportunities Headquartered in Cincinnati, Cintas is a publicly held company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index. Cintas Corporation helps more than 900,000 businesses of all types and sizes get READY™ to open their doors with confidence every day by providing a wide range of products and services that enhance our customers' image and help keep their facilities and employees clean, safe and looking their best. With products and services including uniforms, mats, mops, restroom supplies, first aid and safety products, fire extinguishers and testing, and safety and compliance training, Cintas helps customers get Ready for the Workday®. To support our growth across North America, we're seeking driven professionals with ambition to move up within our company. Our professional culture, our dedication to our employee-partners and limitless career opportunities—these are just a few benefits we're proud to offer. Our employee-partners know every job is critical, and that teamwork drives innovation. Let's talk about how you'll fit into our team and how your hard work will be recognized through competitive pay, world-class benefits and ongoing career development. Are you Ready™ for limitless opportunities at Cintas? Cintas Corporation is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Job Category: SSR Organization: Rental Employee Status: Regular Schedule: Full Time Shift: 1st Shift Nearest Major Market: Kansas City Job Segment: Sales Rep, Customer Service Representative, Sales, Customer Service Cintas Corporation Kansas City KS

Route Manager- Commercial & Rolloff Waste Collection

Waste Management