Aimbridge Hospitality Rancho Santa Fe , CA 92091
Posted 2 months ago
Job Summary
The Room Service supervisor is responsible for ensuring a high-quality food product while at the same time developing his/her staff and driving a positive work environment. In addition this position is charged with consistently improving guest and employee satisfaction and maximizing revenues.
Responsibilities
QUALIFICATIONS:
Minimum of 2 years of supervisory experience in a room service operation or other F & B outlet
Experience in a hotel of similar size and quality preferred
Background in hotels and/or other large venues a plus
Ability to listen effectively in order to understand and clarify the concerns and issues raised by associates and/or guests
Must have the ability to communicate clearly and directly with guests using a positive clear speaking voice
Scheduling experience
Ability to create an enjoyable work environment including mentoring multi-tasking strong motivational skills
Multiple language abilities preferred fluency in English is required and Spanish is desired
Must have a valid Certified Food Handlers Card and Tips certification or be capable of obtaining one
JOB RESPONSIBILITIES:
Overseeing day-to-day operations of the Guest Room Dining Minibar and Snack Bar Departments
Supervising the production of all food items to ensure that all orders are prepared cooked and presented according to standard
Ensuring the quality of food items
Supervising and directing the prompt efficient and friendly serving of all food and beverage
Ensuring all opening closing and running side work is completed on a daily basis
Communicating effectively giving direction support and timely feedback
Ensuring employees follow safety sanitation and security procedures
Creating weekly schedules
Approving and submitting payroll
Working quickly and independently to resolve operational issues when necessary ensuring proper follow through with appropriate Supervisor(s)
Training and developing team members
Developing and maintaining positive relationships with associates guests and vendors
Assisting team where necessary to ensure optimum service to guests
Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offering Daily Pay! Ask your Recruiter for more details
Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
Compensation Min
USD $16.00/Hr.
Compensation Mid
USD $18.67/Hr.
Compensation Max
USD $22.40/Hr.
Aimbridge Hospitality