Room Service Server

JOB PURPOSE:

Provides service excellence to patients and guests in the selection of Room Service meals and nourishments utilizing the departmental nutrition software and the medical record to support communication and implementation of physician generated dietary orders. The Room Service Server will serve guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods and allergens.

The Room Service Server is responsible for taking the patients meal order and the delivery of the meal to our CH inpatients in a room service setting. The RSS must share a passion for providing excellent customer service to our inpatients.

All job qualifications listed below indicate the minimum level necessary to perform this job proficiently:

LEVEL OF EDUCATION:

Minimum: High School Graduate or GED

Preferred:

CERTIFICATIONS, LICENSES, REGISTRATIONS:

Minimum: California Food Handlers Card

Preferred: ServSafe Certificate

TECHNICAL REQUIREMENTS:

Minimum: Ability to read and write in English.

Basic arithmetic skills. Computer skills sufficient to navigate Cottage's intranet site and learn to use programs specific to the department. Basic knowledge and understanding of Microsoft Office.

Preferred: Knowledge of therapeutic diets and nutrition software

YEARS OF RELATED WORK EXPERIENCE:

Minimum: 1 yr previous experience in hospitality or service industry

Preferred: 2 yrs previous experience in hospitality or service industry