Room Quality Control Specialist- Year Round- The Village Hotel- Breckenridge, CO

Vail Resorts Breckenridge , CO 80424

Posted 5 months ago

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's 50 most innovative companies as named by Fast Company, and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

At Breckenridge Hospitality, we affectionately refer to our housekeeping staff and rooms attendants as the "heart of the house!" By adhering to the highest quality of industry standards, our housekeeping staff ensures guest satisfaction every step of the way. We're looking for guest service oriented individuals who value cleanliness, are energetic, organized/methodical, who want to reward hard work with some fun on the mountain. If you want to experience one of the most AMAZING places in the world, come join the Breckenridge hospitality team!

The room Quaility Control Specialist is in charge of the supervision of hotel guestroom cleanliness according to brand standards by providing the highest level of guest service. This position requires the anticipation of guests' needs, demonstrating sensitivity and responsiveness, and ensuring absolute satisfaction. The following are a list of responsibilities. Other responsibilities may be assigned by the Executive or Asst. Executive Housekeeping managers.

Responsibilities include (but are not limited to):

  • Inspect hotel and condos to required brand standards to insure quality in checkouts and daily service as well as common areas of the hotel.

  • Supervision and training of housekeepers/attendants. Assist in motivation of employees.

  • Report any maintenance issues to management and document in HotSOS.

  • Assist with cleaning of rooms or laundry as needed.

  • Report lost items to Housekeeping Office and record/follow up in Lost and Found log as directed.

  • Report theft or damage to the management and Resort Security

  • Ensure proper furnishings, literature and amenities are in units.

  • Assist management with initial set up and closing of the day.

  • Maintain carts, linen rooms, and Housekeeping equipment and supplies in a neat and orderly fashion.

Plus there are some great perks new Vail Resorts Housekeeping Staff can enjoy!!!

  • Comprehensive training and orientation

  • Unique benefits including free ski passes, free ski lessons, transportation, retail, lodging, and food discounts

Qualifications:

  • Previous housekeeping experience in hotels or condos
  • Preferred
  • Able to lift up to 50 lbs.
  • Required
  • Able to stand for long periods of time on concrete in excess of 2 hours without sitting.- Required

  • Experience on Microsoft applications (Word, Excel, Outlook, Explorer)

  • Preferred
  • Able to communicate effectively in English, both written and verbal
  • Preferred
  • High school diploma Preferred

If you're hard working and feel exhilarated serving others, you'll feel right at home in our authentic ski town and world-class mountain resort. As a community of adventurers and discoverers, we deliver an experience of a lifetime to every single guest that visits our mountain town. If you're interested in moving mountains in your career, come work with us at Breckenridge where you'll instantly feel at home. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 155904


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Room Quality Control Specialist- Year Round- The Village Hotel- Breckenridge, CO

Vail Resorts